Subject: Re: Order #700244602 // Sku :BK-S2400-235 // Cam - Istante 2-in-1 High Chair - Orange // Defective
From: Michaela Manibo <[email-masked]>
To: Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>, Account <[email-masked]>, "Mari Ibasan (CW.Accounts)" <[email-masked]>
Date: Tue, 14 Jul 2020 11:39:45 +0400
List-Id: <ccteam.mumzworld.com>

Team,

Customer is following up again and he is very upset about the waiting time
as his baby needs this ASAP

Please advise ..

Thanks

On Tue, Jul 14, 2020 at 8:14 AM Denmark A <[email-masked]> wrote:

> Dear Team,
>
> Please update.
>
> Regards,
>
> On Sun, Jul 12, 2020 at 2:38 PM Denmark A <[email-masked]> wrote:
>
>> Dear Mari,
>>
>> Item is with us.
>>
>> @customer care <[email-masked]> @Alina D'Souza
>> <[email-masked]> Please inform the customer regarding what was the
>> specific reason of return.
>>
>> Regards,
>> Den mark
>>
>> On Sun, Jul 12, 2020 at 2:31 PM Mari Ibasan (CW.Accounts) <
>> [email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>>
>>>
>>> Kindly clarify exactly the problem on the item?. Kindly provide more
>>> photos or videos please. Where is the item?
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Sunday, July 12, 2020 1:02 PM
>>> *To:* Mari Ibasan (CW.Accounts) <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>
>>> *Subject:* Order #700244602 // Sku :BK-S2400-235 // Cam - Istante
>>> 2-in-1 High Chair - Orange // Defective
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation and assessment.
>>>
>>>
>>>
>>> POMUMZ_DXB219447
>>>
>>>
>>>
>>> Return Reason: doesnt_work_or_defective
>>> Comments: I want to replace this product with the same product and not
>>> return. Please send an email to this account [email-masked]
>>> or call 0507992080
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>