Subject: RE: Order #600893722 // Sku :AT-CL17JWTR-3070 // Name :Class - Toy Storage Organizer With 12 Plastic Bins - Large // Missing Part
From: "Ivy" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'Maricris'" <[email-masked]>, "'Abel'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Tue, 14 Jul 2020 10:57:29 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Upon checking in the warehouse, this model is currently out of stock.

We will then process the grv of this item.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Tuesday, July 14, 2020 10:44 AM
To: Ivy
Cc: Maricris; Abel; customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Abdelmohsen basha
Subject: Re: Order #600893722 // Sku :AT-CL17JWTR-3070 // Name :Class - Toy Storage Organizer With 12 Plastic Bins - Large // Missing Part

Hi Ivy, 

Replacement. 

Regards, 

 

On Tue, Jul 14, 2020 at 10:39 AM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Below item was received in warehouse. Kindly advise if this is for replacement or return.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Ivy [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, July 13, 2020 9:12 AM
To: 'Denmark A'; 'Maricris'; 'Abel'
Cc: 'customer care'; 'Returns.fc'; 'Alina D'Souza'; 'Samran Iftikhar'; 'Abdelmohsen basha'
Subject: RE: Order #600893722 // Sku :AT-CL17JWTR-3070 // Name :Class - Toy Storage Organizer With 12 Plastic Bins - Large // Missing Part

Hi Denmark,

Kindly handover the item to our driver.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Monday, July 13, 2020 8:16 AM
To: Ivy; Maricris; Abel
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Abdelmohsen basha
Subject: Re: Order #600893722 // Sku :AT-CL17JWTR-3070 // Name :Class - Toy Storage Organizer With 12 Plastic Bins - Large // Missing Part

Dear, 

Please update. 

Regards, 

Den mark 

On Sun, Jul 12, 2020 at 4:19 PM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation and assessment. 

Return Reason:missing_part_or_pieces 
Comments :Item was sent missing the shelf  

We appreciate your support in this matter, Thank you. 

Regards,

Den mark