Subject: Re: Order #600818591 // DBT-KNZ-SC001GN // Keenz - Kids Foldable Scooter With Brakes - Green // Defective
From: Denmark A <[email-masked]>
To: Yaseen Shaqra <[email-masked]>
Cc: Arif Farooq <[email-masked]>, Nessy <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Tue, 14 Jul 2020 10:12:37 +0400
List-Id: <ccteam.mumzworld.com>

Dear Yaseen,

Already dispatched to the vendor yesterday.

@Nessy <[email-masked]> Any update thank you.

Regards,
Den mark

On Tue, Jul 14, 2020 at 10:05 AM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Denmark,
>
> Please update us if the item has been sent back to the vendor
>
> On Thu, Jul 9, 2020 at 12:53 PM Nessy <[email-masked]> wrote:
>
>>
>>
>> Hi Denmark,
>>
>>
>>
>> Please send us back the item for evaluation. Thanks!
>>
>>
>>
>>
>>
>> Best Regards
>>
>>
>>
>> NESSY LANDICHO
>>
>>
>> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>>
>> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
>> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>>
>>
>>
>>
>> <http://www.desertbeat.com/>
>> <http://www.desertbeat.com/>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Thursday, July 9, 2020 12:45 PM
>> *To:* Nessy; Arif Farooq
>> *Cc:* customer care; Returns.fc; Alina D'Souza; Abdelmohsen basha
>> *Subject:* Order #600818591 // DBT-KNZ-SC001GN // Keenz - Kids Foldable
>> Scooter With Brakes - Green // Defective
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Return Reason:doesnt_work_or_defective
>> Comments :The scooter is completely wobbly and quite dangerous to be used
>> by my son. Considering it hasn’t even been used that much, given the fact
>> that the kids have been in lockdown for most of this time and parks were
>> closed as well, the scooter is starting to fall apart far too soon ,It
>> doesn’t even stand straight anymore!!!
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>