Subject: Re: Order #600818591 // DBT-KNZ-SC001GN // Keenz - Kids Foldable Scooter With Brakes - Green // Defective
From: Yaseen Shaqra <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Arif Farooq <[email-masked]>, Nessy <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Tue, 14 Jul 2020 10:04:10 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please update us if the item has been sent back to the vendor

On Thu, Jul 9, 2020 at 12:53 PM Nessy <[email-masked]> wrote:

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> Hi Denmark,
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> Please send us back the item for evaluation. Thanks!
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> Best Regards
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> NESSY LANDICHO
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> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
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> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
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> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Thursday, July 9, 2020 12:45 PM
> *To:* Nessy; Arif Farooq
> *Cc:* customer care; Returns.fc; Alina D'Souza; Abdelmohsen basha
> *Subject:* Order #600818591 // DBT-KNZ-SC001GN // Keenz - Kids Foldable
> Scooter With Brakes - Green // Defective
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> Dear Vendor,
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> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
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> Return Reason:doesnt_work_or_defective
> Comments :The scooter is completely wobbly and quite dangerous to be used
> by my son. Considering it hasn’t even been used that much, given the fact
> that the kids have been in lockdown for most of this time and parks were
> closed as well, the scooter is starting to fall apart far too soon ,It
> doesn’t even stand straight anymore!!!
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> We appreciate your support in this matter, Thank you.
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> Regards,
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> Den mark
>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE