Subject: Re: Pending shipments, instructions required. << Reference ID: 59682154 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Jul 2020 05:00:50 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Samiya,

Good day.

Please confirm on the account number, under which the return & duty charges are to be billed.

Should you require any further assistance, please contact me directly.   Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Pending shipments, instructions required. << Reference ID: 59682154 >> >> Sent: Mon, 13 Jul 2020 09:41:47 UTC+04:00 >> >>
Hi Team, >>kindly cancel 700241944 due to costum charges - 1964835305. customer wants cc refund. >> Regards  >>
On Tue, Jun 30, 2020 at 12:43 PM Johannes Jade Pabeca <[email-masked]> wrote: >>Hi Amir and Ekta, >>I think DHL is asking whats the instruction/ decision from you on how to proceed ( for the first 2 shipments ) >>Fo the 3rd shipment, I'll try to reach the customer. >>BR >> >> >> >> >> >> >>On Tue, Jun 30, 2020 at 8:37 AM Amir Julkarnain <[email-masked]> wrote: >>@Johannes Jade Pabeca , >> >>We need your support here. Please assist. >>Best Regards >>On Mon, 29 Jun 2020 at 14:12, Ronald Gaviola <[email-masked]> wrote: >>+Customer Care Team +Amir Julkarnain +Ekta Jesswani  >> Need your support. >>  >>  >> Regards,Ronald >> >>On Mon, Jun 29, 2020 at 12:46 PM <[email-masked]> wrote: >>Hi Ronald / Alaa,
 >>
Good day.
 >>
Requesting your instructions for the following shipments. Our destination teams advised that, they are unable to hold the shipment for longer.
 >>
  AWBReferenceRemarks1964833485700241493Held for payment of duties : 58.42 USD 1964835305700241944Held for payment of duties : 61 USD 1208690291600893809 please note that Shipment is undeliverable due to wrong address and tele# not working / Invalid. >>
Should you require any further assistance, please contact me directly. >>Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
  >>
 >> >>--  >>Amir Hussain Julkarnain >> Junior Team Leader >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>  >>  >> >>--  >>Johannes Jade  >> >>