Subject: Re: PLS CANCEL THE ORDER ASAP- 100155288_1 // AWB: OS01753874KS
From: Ahmed Irfan <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Mon, 13 Jul 2020 18:35:32 +0300
List-Id: <ccteam.mumzworld.com>

Hi Team,

He will get his order by tomorrow, Please ask him again if he can wait for
his order just one day.

Thanks,
Ahmed Irfan

On Mon, Jul 13, 2020 at 5:55 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Zubair,
>
> When it has been dispatched? He didn't receive it, hence he is asking to
> cancel the order and refund him back.
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Mon, Jul 13, 2020 at 6:29 PM Zubair Wahid <[email-masked]> wrote:
>
>> Hi Mac
>> This order is already dispatched. Can you check with the customer again,
>> if the customer still wants to cancel we can get the shipment back.
>>
>> Thanks
>> Zubair
>>
>>
>> On Mon, Jul 13, 2020 at 5:04 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Please cancel the order, the customer is extremely furious for not
>>> receiving his order.
>>>
>>> The customer wants a refund immediately. As per the customer, he will
>>> definitely file a complaint.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>