Subject: Re: Urgent Warranty Confirmation / SKU MMZT-042.0011 - Order No. 600839981
From: Yaseen Shaqra <[email-masked]>
To: [email-masked], [email-masked]
Cc: Mostafa saad <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mohamed Magdy <[email-masked]>, Hyacinth Joyce <[email-masked]>, customer care <[email-masked]>, John Garcia <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>
Date: Mon, 13 Jul 2020 18:18:29 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please confirm if the item was received at your end

On Mon, Jul 13, 2020 at 11:54 AM Denmark A <[email-masked]> wrote:

> Dear Mary,
>
> Item still with us and will be dispatched today by our driver thank you.
>
> Regards,
> Den mark
>
> On Sun, Jul 12, 2020 at 3:20 PM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi Mostafa,
>>
>> Please ensure that collection will be done Today.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sun, 12 Jul 2020 at 11:37, Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Alina
>>>
>>> Assign  now to ( Mumz Driver ) to collect it
>>>
>>> Regards
>>> Mostafa Saad
>>>
>>>
>>>
>>> On Sun, Jul 12, 2020 at 11:31 AM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> @Mostafa saad <[email-masked]> Please arrange a
>>>> collection asap customer on social media needs repaired urgently.
>>>>
>>>> @Denmark A <[email-masked]> FYI
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Sun, Jul 12, 2020 at 10:34 AM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mary,
>>>>>
>>>>>
>>>>> Thank you for your time earlier over the phone. As agreed we will
>>>>> arrange collection of the item and will send to you immediately.
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> On Sat, 11 Jul 2020 at 10:13, Hyacinth Joyce <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi team,
>>>>>>
>>>>>> The customer called and informed that she just opened the item and
>>>>>> the pump is not working at all.
>>>>>>
>>>>>>
>>>>>> 600839981_1 MMZT-042.0011
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=88692> Medela
>>>>>> Free Style Breast Pump 1
>>>>>> The customer just gave birth and need the item on an URGENTLY.
>>>>>>
>>>>>> Kindly assist asap.
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Joyce Alvarado*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE