Subject: Re: Order #600907655 // Sku :YT-6000370 // Name :Discovery Kids - Mindblown Solar Robot Construction Set // Defective
From: Denmark A <[email-masked]>
To: [email-masked]
Cc: [email-masked], Praveen <[email-masked]>, [email-masked], [email-masked], customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Mon, 13 Jul 2020 17:39:00 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

Please be informed that our driver came to your warehouse to return the
damaged item, and suddenly they refused to accept it even though we have
the confirmation email.
Kindly inform your team regarding this matter.

Regards,
Den mark

On Sun, Jul 12, 2020 at 11:37 AM Denmark A <[email-masked]> wrote:

> Dear ,
>
> Could you please share with us your complete warehouse address and contact
> person.
>
> Regards,
> Den mark
>
> On Sun, Jul 12, 2020 at 11:33 AM <[email-masked]> wrote:
>
>> Hi Denmark,
>>
>>
>>
>> Good Morning
>>
>>
>>
>> Kindly please return the defective item in our warehouse, and we will
>> replace it.
>>
>>
>>
>> Thank you,
>>
>>
>>
>> Dexter
>>
>> 0582607918
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* 12 July 2020 11:09 AM
>> *To:* [email-masked]; Praveen <[email-masked]>;
>> [email-masked]; [email-masked]; [email-masked]
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>> Alina D'Souza <[email-masked]>; Samran Iftikhar <
>> [email-masked]>; Abdelmohsen basha <[email-masked]>
>> *Subject:* Order #600907655 // Sku :YT-6000370 // Name :Discovery Kids -
>> Mindblown Solar Robot Construction Set // Defective
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation and assessment.
>>
>>
>>
>> Return Reason:doesnt_work_or_defective
>> Comments :Internal motor is defective. Starts and stops after a few
>> seconds. Does not work continuously under the sun.
>>
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>