Subject: RE: Warranty / SKU BLUOBND-SVA420B-B5 - Order No.600921732
From: Vipin Varunny <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: customer care <[email-masked]>, Jayson Cimagala <[email-masked]>, Sreekanth Chiyyarath <[email-masked]>, Cherry Ann Binondo <[email-masked]>, Akash Himthani <[email-masked]>
Date: Mon, 13 Jul 2020 12:30:39 +0000
List-Id: <ccteam.mumzworld.com>

Dear Joyce,

Thanks for the mail.

There is no such requested paper available while purchasing the goods. The customer can use the Mumzworld Invoice for the claim if she/he having any.

Note: All Black+Decker skus comes with 2 Years Official Brand Warranty.

Thanks and Regards,

Vipin

From: Hyacinth Joyce <[email-masked]>
Sent: Monday, July 13, 2020 4:19 PM
To: Vipin Varunny <[email-masked]>; Jayson Cimagala <[email-masked]>
Cc: customer care <[email-masked]>
Subject: Warranty / SKU BLUOBND-SVA420B-B5 - Order No.600921732

Hi team,

We have a customer who just purchased the below item.

600921732
BLUOBND-SVA420B-B5<https://3651277.app.netsuite.com/app/common/item/item.nl?id=901087>
Black+Decker - 14.4V Cordless Stick Vacuum - Black
1

The customer refused to receive the shipment because she wants to receive a warranty paper with the specific to and from date and duration of the warranty coverage.

Please advise.

Thank you.

Best Regards,
Joyce Alvarado
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE