Subject: Re: SO # 200286312// OS01655043KS & OS01616556KS & OS01581650KS
From: Yaseen Shaqra <[email-masked]>
To: Adeel Bukhari <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Mohammad Allaham <[email-masked]>
Date: Mon, 13 Jul 2020 16:13:27 +0400
List-Id: <ccteam.mumzworld.com>

HI Adeel,

Please update us up, the customer is following up

On Tue, Jun 30, 2020 at 6:25 PM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Adeel,
>
> Please update us urgently, the customer waiting for the confirmation
>
> On Sun, Jun 28, 2020 at 10:05 AM Adeel Bukhari <[email-masked]> wrote:
>
>>
>> Dear Ahmed ,
>>
>> I have sent an email to the operation team to confirm whether it has
>> already been returned or still in the warehouse .
>>
>>
>>
>>
>>
>>
>> On Sat, Jun 27, 2020 at 1:12 PM Ahmed Irfan <[email-masked]> wrote:
>>
>>> Hi Adeel,
>>>  These shipments showing RTO in your portal but physically we did not
>>> received, Kindly check at your end & update here.
>>>
>>> Thanks,
>>> Ahmed Muhammad Irfan
>>>
>>> On Fri, Jun 26, 2020 at 8:38 AM Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Zubair and Ahmed,
>>>>
>>>> Please update us up
>>>>
>>>> On Wed, Jun 24, 2020 at 10:21 AM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Zubair and Ahmed,
>>>>>
>>>>> Please confirm if the shipment returned to us urgently, the
>>>>> customer wants a refund
>>>>>
>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create the
>>>>> CRA
>>>>>
>>>>> On Mon, Jun 8, 2020 at 11:52 AM Adeel Bukhari <[email-masked]> wrote:
>>>>>
>>>>>>
>>>>>> Dear Team,
>>>>>>
>>>>>> As per scans it has already been returned , i will confirm when it
>>>>>> will arrive to your warehouse or if already arrived  .
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sun, Jun 7, 2020 at 12:36 PM Yaseen Shaqra <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Adeel,
>>>>>>>
>>>>>>> Please update us up
>>>>>>>
>>>>>>> On Tue, Jun 2, 2020 at 12:16 PM Adeel Bukhari <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>>
>>>>>>>> Dear Yaseen ,
>>>>>>>>
>>>>>>>> I will check with the operation team and get back to you .
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, Jun 1, 2020 at 4:13 PM Yaseen Shaqra <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Adeel,
>>>>>>>>>
>>>>>>>>> Please confirm that all the 3 shipments has been returned
>>>>>>>>>
>>>>>>>>> On Sat, May 30, 2020 at 12:29 PM Adeel Bukhari <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Dear Mary ,
>>>>>>>>>>
>>>>>>>>>> If you notice above , I have already mentioned the day of RTO .
>>>>>>>>>> We do weekly RTO on Saturdays .
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Fri, May 29, 2020 at 4:11 PM Mary Anne Agapito <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>
>>>>>>>>>>> May we have an update on this case, please?
>>>>>>>>>>>
>>>>>>>>>>> Thank you
>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Thu, May 21, 2020 at 11:47 AM Yaseen Shaqra <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>
>>>>>>>>>>>> Please update us on the return request
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, May 19, 2020 at 3:09 PM Rania khedr <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> @Adeel Bukhari <[email-masked]>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Rania Khedr
>>>>>>>>>>>>> Customer Care Supervisor
>>>>>>>>>>>>> Email:* [email-masked] <[email-masked]>*
>>>>>>>>>>>>> Saee ساعي, Sarai distrack 42315
>>>>>>>>>>>>>  <https://www.facebook.com/kaspercab> [image:
>>>>>>>>>>>>> twitter icon] <https://twitter.com/kaspercab> [image:
>>>>>>>>>>>>> linkedin icon] <https://www.linkedin.com/company/kasper-cab/> [image:
>>>>>>>>>>>>> instagram icon] <https://www.instagram.com/saeeksa/>
>>>>>>>>>>>>> www.saee.sa
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, May 19, 2020 at 1:30 PM Yaseen Shaqra <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Rania,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hope you are doing well
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please make sure to return the shipments back to us at the
>>>>>>>>>>>>>> soonest, the customer is not interested to receive the shipments
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>>>> create CRAs
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Kindly check and update us
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>
>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Yaseen Shaqra*
>>>>>>>
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>>   │ w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE