Subject: RE: 600848439 , Delivery Discrepancy
From: "Carmella Singh" <[email-masked]>
To: "'Mostafa saad'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>
Cc: "'Naib Khan'" <[email-masked]>, "'Sujan Raj'" <[email-masked]>, "'Sabid Ashraf Khan'" <[email-masked]>, "'Anoos'" <[email-masked]>, "'lastmile'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Christian Mendoza'" <[email-masked]>
Date: Mon, 13 Jul 2020 15:06:35 +0400
List-Id: <ccteam.mumzworld.com>

Dear Saad,

This is under approval for credit note.

Once approval is obtained, I will confirm back to you. thanks

From: Mostafa saad <[email-masked]> 
Sent: Monday, July 13, 2020 2:08 PM
To: Eugene Mugisa <[email-masked]>
Cc: Carmella Singh <[email-masked]>; Naib Khan <[email-masked]>; Sujan Raj <[email-masked]>; Sabid Ashraf Khan <[email-masked]>; Anoos <[email-masked]>; lastmile <[email-masked]>; customer care <[email-masked]>; Christian Mendoza <[email-masked]>
Subject: Re: 600848439 , Delivery Discrepancy

@Carmella Singh <mailto:[email-masked]>   Please give us the last update regarding this case 

 

Regards 

Mostafa Saad 

 

On Sun, Jul 12, 2020 at 11:07 AM Eugene Mugisa <[email-masked] <mailto:[email-masked]> > wrote:

Hello  <mailto:[email-masked]> @Carmella Singh 

96.27 AED

Best,

Eugene.

From: Carmella Singh <[email-masked] <mailto:[email-masked]> > 
Sent: Sunday, July 12, 2020 11:05 AM
To: 'Eugene Mugisa' <[email-masked] <mailto:[email-masked]> >; 'Naib Khan' <[email-masked] <mailto:[email-masked]> >; 'Sujan Raj' <[email-masked] <mailto:[email-masked]> >
Cc: 'Sabid Ashraf Khan' <[email-masked] <mailto:[email-masked]> >; 'Mostafa saad' <[email-masked] <mailto:[email-masked]> >; 'Anoos' <[email-masked] <mailto:[email-masked]> >; 'lastmile' <[email-masked] <mailto:[email-masked]> >; 'customer care' <[email-masked] <mailto:[email-masked]> >; 'Christian Mendoza' <[email-masked] <mailto:[email-masked]> >
Subject: RE: 600848439 , Delivery Discrepancy

Dears,

In addition, please advise the invoice amount for this order.

From: Carmella Singh <[email-masked] <mailto:[email-masked]> > 
Sent: Sunday, July 12, 2020 11:00 AM
To: 'Eugene Mugisa' <[email-masked] <mailto:[email-masked]> >; 'Naib Khan' <[email-masked] <mailto:[email-masked]> >; 'Sujan Raj' <[email-masked] <mailto:[email-masked]> >
Cc: 'Sabid Ashraf Khan' <[email-masked] <mailto:[email-masked]> >; 'Mostafa saad' <[email-masked] <mailto:[email-masked]> >; 'Anoos' <[email-masked] <mailto:[email-masked]> >; 'lastmile' <[email-masked] <mailto:[email-masked]> >; 'customer care' <[email-masked] <mailto:[email-masked]> >; 'Christian Mendoza' <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ' <[email-masked] <mailto:[email-masked]> >
Subject: RE: 600848439 , Delivery Discrepancy

Dear All,

Initially when Sujan checked with customer she confirmed she received the order and no pending shipment left. Hence, we have informed your team that order was delivered.

But now again customer claiming she didn’t receive and she got confused. Let me check with our team internally and get back to you.

Allow us time to revert back to you. thanks

 

From: Eugene Mugisa <[email-masked] <mailto:[email-masked]> > 
Sent: Sunday, July 12, 2020 10:38 AM
To: Naib Khan <[email-masked] <mailto:[email-masked]> >; Sujan Raj <[email-masked] <mailto:[email-masked]> >; Carmella Singh <[email-masked] <mailto:[email-masked]> >
Cc: Sabid Ashraf Khan <[email-masked] <mailto:[email-masked]> >; Mostafa saad <[email-masked] <mailto:[email-masked]> >; Anoos <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Christian Mendoza <[email-masked] <mailto:[email-masked]> >
Subject: RE: 600848439 , Delivery Discrepancy

+  <mailto:[email-masked]> @Carmella Singh 

What is the update here

Best,

Eugene.

From: Naib Khan <[email-masked] <mailto:[email-masked]> > 
Sent: Sunday, July 12, 2020 11:19 AM
To: Sujan Raj <[email-masked] <mailto:[email-masked]> >
Cc: Carmella Singh <[email-masked] <mailto:[email-masked]> >; Sabid Ashraf Khan <[email-masked] <mailto:[email-masked]> >; Mostafa saad <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Anoos <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Christian Mendoza <[email-masked] <mailto:[email-masked]> >
Subject: Re: 600848439 , Delivery Discrepancy

@Eugene Mugisa <mailto:[email-masked]> @Mostafa saad <mailto:[email-masked]> , please assist

 

Regards.

Naib

 

On Sat, 11 Jul 2020 at 11:24, Naib Khan <[email-masked] <mailto:[email-masked]> > wrote:

@Carmella Singh <mailto:[email-masked]>  

please update.

 

Regards.

Naib

 

On Thu, 9 Jul 2020 at 14:41, Sujan Raj <[email-masked] <mailto:[email-masked]> > wrote:

@Carmella Singh <mailto:[email-masked]>  

Warm Regards,

Sujan Raj,

Mobile : +971506855826

 

On Thu, Jul 9, 2020 at 2:32 PM Naib Khan <[email-masked] <mailto:[email-masked]> > wrote:

Hi Sujan,

Please update otherwise consider is lost.

@Eugene Mugisa <mailto:[email-masked]> @Mostafa saad <mailto:[email-masked]>  please assist customer following up.

 

Regards.

Naib

 

On Wed, 8 Jul 2020 at 13:43, Naib Khan <[email-masked] <mailto:[email-masked]> > wrote:

@Sujan Raj <mailto:[email-masked]>  

Anyupdate customer following up.

 

Regards.

Naib

 

On Mon, 6 Jul 2020 at 03:47, Sabid Ashraf Khan <[email-masked] <mailto:[email-masked]> > wrote:

Dear Sujan,
Kindly check the order no.  600848439  

As Cx. did not receive the order.

Update at the earliest.

Regards
Sabid