Subject: Re: Missing parts 200311838
From: April De Torres <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Akshay Mukund <[email-masked]>, Mohd Ashraf <[email-masked]>, Mohit Kapoor <[email-masked]>, customer care <[email-masked]>
Date: Mon, 13 Jul 2020 15:04:21 +0400
List-Id: <ccteam.mumzworld.com>

Anas,

The vendor will not be able to locate through SO numbers.Also, you have
provided 2 SO numbers(100065379,200311838).Which is which?

On Mon, Jul 13, 2020 at 2:58 PM Anas nazzal <[email-masked]> wrote:

> Dear Akshay,
>
> Thanks for your prompt response.
> Will the customer and double check with him again about the charger place.
> PO #  100065379
>
> Best regards,
> Anas Nazzal
>
>
> <https://3651277.app.netsuite.com/app/accounting/transactions/transaction.nl?id=39443504>
>
> On Mon, Jul 13, 2020 at 2:41 PM Akshay Mukund <[email-masked]>
> wrote:
>
>> Hi Anas,
>>
>>
>>
>> All our machines come with the charger packed in the box. This is located
>> underneath the main body head beneath the instruction manual, inside the
>> packaging.
>>
>> May I request you to double check this with the customer as well?
>>
>> Can you also share the PO number against this order?
>>
>>
>>
>> Thanks,
>>
>>
>>
>>
>> *Akshay Mukund* *|* Executive - Key Accounts - Lifestyle Brands - UAE
>> *Jumbo Electronics Co. Ltd (LLC)* PO Box 3426 Dubai UAE
>> *T* +971 4 315 6212 *| F* +971 4 315 6130 *| M* +971 55 281 5275 *|
>> email* [email-masked]
>> www.twitter.com/JumboWorld *|* <http://www.jumbo.ae>
>> www.facebook.com/JumboWorld
>>   Corporate website: www.jumbogroup.com *|* Buy online at: www.jumbo.ae
>>
>>
>>
>>
>>
>> *From:* Anas nazzal <[email-masked]>
>> *Sent:* Monday, July 13, 2020 2:36 PM
>> *To:* Mohd Ashraf <[email-masked]>; Mohit Kapoor <
>> [email-masked]>; Akshay Mukund <[email-masked]>; outbound
>> jawh <[email-masked]>; POD jawh <[email-masked]>; Aadesh
>> Kelkar <[email-masked]>; Praveen Suresh <[email-masked]>;
>> Gayan Saminda <[email-masked]>
>> *Cc:* customer care <[email-masked]>; April De Torres <
>> [email-masked]>
>> *Subject:* Missing parts 200311838
>>
>>
>>
>> Dear Team,
>>
>>
>>
>> The customer below complained that Dyson V11 Absolute - Blue has been
>> delivered without a charger.
>>
>> SKU                     JUM-V11-Absolute
>>
>> Order number      200311838
>>
>>
>>
>> Best Regards,
>>
>> Anas Nazzal
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>