Subject: RE: Missing parts 200311838
From: Akshay Mukund <[email-masked]>
To: Anas nazzal <[email-masked]>, Mohd Ashraf <[email-masked]>, Mohit Kapoor <[email-masked]>
Cc: customer care <[email-masked]>, April De Torres <[email-masked]>
Date: Mon, 13 Jul 2020 10:41:06 +0000
List-Id: <ccteam.mumzworld.com>

Hi Anas,

All our machines come with the charger packed in the box. This is located underneath the main body head beneath the instruction manual, inside the packaging.
May I request you to double check this with the customer as well?
Can you also share the PO number against this order?

Thanks,

[Jumbo]
Akshay Mukund | Executive - Key Accounts - Lifestyle Brands - UAE
Jumbo Electronics Co. Ltd (LLC) PO Box 3426 Dubai UAE
T +971 4 315 6212 | F +971 4 315 6130 | M +971 55 281 5275 | email [email-masked]<mailto:[email-masked]>
www.twitter.com/JumboWorld<http://www.twitter.com/JumboWorld> | <http://www.jumbo.ae> www.facebook.com/JumboWorld<http://www.facebook.com/JumboWorld>
Corporate website: www.jumbogroup.com<http://www.jumbogroup.com> | Buy online at: www.jumbo.ae<http://www.jumbo.ae>

From: Anas nazzal <[email-masked]>
Sent: Monday, July 13, 2020 2:36 PM
To: Mohd Ashraf <[email-masked]>; Mohit Kapoor <[email-masked]>; Akshay Mukund <[email-masked]>; outbound jawh <[email-masked]>; POD jawh <[email-masked]>; Aadesh Kelkar <[email-masked]>; Praveen Suresh <[email-masked]>; Gayan Saminda <[email-masked]>
Cc: customer care <[email-masked]>; April De Torres <[email-masked]>
Subject: Missing parts 200311838

Dear Team,

The customer below complained that Dyson V11 Absolute - Blue has been delivered without a charger.
SKU                     JUM-V11-Absolute
Order number      200311838

Best Regards,
Anas Nazzal
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