Subject: Re: Order #600638880 warranty
From: Denmark A <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Mostafa saad <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, customer care <[email-masked]>
Date: Mon, 13 Jul 2020 14:41:02 +0400
List-Id: <ccteam.mumzworld.com>

Dear Alina,

Please create CRA and update in the tracker sheet to proceed.

@Mostafa saad <[email-masked]> Once CRA is updated on the sheet
please proceed to collect the item.

Regards,
Den mark

On Mon, Jul 13, 2020 at 2:22 PM Alina D'Souza <[email-masked]> wrote:

> Hi Denmark,
>
> Please check for warranty
>
> Order #600638880
> <https://mumzworldhelp.zendesk.com/agent/tickets/600638880>
>
> Products Details
> Sku :BLUOBND-X2150-B5
> Name :Black+Decker - Steam Iron With Ceramic Soleplate
> Date Placed :2019-11-19 07:09:22
> Date Shipped :2019-11-22 09:40:40
> Qty Ordered :1.0000
> Amount :113.33
> Shipping Country:United Arab Emirates
>
> Return Reason:doesnt_work_or_defective
> Comments :The steam button is in a pressed in mode and wont pop out plus
> theres no more steam coming out while the iron is in use. Please let me
> know the procedure to get this fixed under warranty.
>
> Regards,
>
> Alina
>