Subject: RE: Rude Behavior of Driver with Cx.
From: Eugene Mugisa <[email-masked]>
To: Samiya Sheikh <[email-masked]>, Mostafa saad <[email-masked]>, Rukhsana Zafar <[email-masked]>, Road Rider <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, Sabid Ashraf Khan <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, Naib Khan <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Mon, 13 Jul 2020 12:52:33 +0400
List-Id: <ccteam.mumzworld.com>

What is the penalty/consequence on the driver to ensure this doesn’t happen
again @Road Rider <[email-masked]>

Best,

Eugene.

*From:* Samiya Sheikh <[email-masked]>
*Sent:* Monday, July 13, 2020 12:40 PM
*To:* Mostafa saad <[email-masked]>; Rukhsana Zafar <
[email-masked]>
*Cc:* Malak Nobeh <[email-masked]>; Road Rider <
[email-masked]>; Sabid Ashraf Khan <[email-masked]>;
Hafiz Abdul Ghaffar <[email-masked]>; Naib Khan <
[email-masked]>; customer care <[email-masked]>; lastmile <
[email-masked]>
*Subject:* Re: Rude Behavior of Driver with Cx.

Hi Mostafa and Rukhsana,

customer requested to cancel this shipment so kindly return it back to Mumz
WH.

Regards

On Mon, Jul 13, 2020 at 8:57 AM Mostafa saad <[email-masked]>
wrote:

@[email-masked] <[email-masked]>  Please make sure to
close this case ASAP.

Regards

Mostafa Saad

On Sun, Jul 12, 2020 at 6:07 PM Rukhsana Zafar <[email-masked]>
wrote:

Hi Team,

We have appologised and have just spoken to the customer regarding the
misbehaviour of the driver

and the customer will get the shippment by tomorrow.

Thanks and Regards

Roadrider Team

On 2020-07-12 02:17, Malak Nobeh wrote:

Hello,

Please let us know what is the update , and call the customer to
apology she keep calling the cc team as she is made from what
happened.

Thanks.

On Sun, 12 Jul 2020 at 06:41, Road Rider <[email-masked]>
wrote:

Hi Sabid,
Good Morning
Thanks for update us about this we will check what is the matter and
will  update you soon.

Regards
RoadRider Team

On Sun, Jul 12, 2020 at 4:57 AM Sabid Ashraf Khan
<[email-masked]> wrote:

Team RR.

We have received one complaint regarding your Driver "Khalid Raza"
who spoke with Cx. Rudely. and Cancelled the order when Cx.wanted
that order.
600902198

The screenshot of their conversation.

kindly check and update the reason for cancellation

Regards

Sabid

--

_RGDS;_

_Muhammad Usman Amjad_

📞 +971-43246555 |📱 +971-547048713
📱 +971-547016254 | www.roadriderdelivery.com [1
<http://www.roadriderdelivery.com/>]

-- 

Links:
------
[1] http://www.roadriderdelivery.com/

-- 

*Rukhsana Zafar*
Operations Cum Sales Coordinator
+ 971 54 3080 393

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