Subject: Re: delayed order 200289552
From: Ahmed Irfan <[email-masked]>
To: Samiya Sheikh <[email-masked]>, customer care <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Asad <[email-masked]>, KSA Lastmile <[email-masked]>, Alaa Musa <[email-masked]>, Eugene Mugisa <[email-masked]>, Radwa Ali <[email-masked]>
Date: Mon, 13 Jul 2020 11:22:44 +0300
List-Id: <ccteam.mumzworld.com>

Hi team,

The order was dispatched yesterday. Therefore the customer will have his
shipment tomorrow.

Thanks

On Sun, Jul 12, 2020 at 11:03 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> Kindly update the status of this shipment urgently. Customer is following
> up
>
> Regards
>
> On Mon, Jul 6, 2020 at 5:55 PM Radwa Ali <[email-masked]> wrote:
>
>> Hi Zubair,
>> Please cancel the order , she wants to get refunded ASAP.
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> On Tue, Jun 30, 2020 at 4:36 PM Alaa Musa <[email-masked]> wrote:
>>
>>> Dear team,
>>>
>>> This is an MCI complaint ,please dispatch as soon as possible as the
>>> value of the order is 1750 AED. If we are unable to ship please inform me
>>> to arrange a refund and close the case with the MCI.
>>>
>>> Regards,
>>> Alaa
>>>
>>>
>>> On Mon, 8 Jun 2020 at 12:40, Sara Abdelnabi <[email-masked]>
>>> wrote:
>>>
>>>> hello team,
>>>>
>>>> CST 200289552 ordered since April, upon checking imile: Your order is Pending to receive from
>>>> [Mumzworld],
>>>> Saee: Label Created
>>>>
>>>> iMile-KSA:: 606022054933 Saee-KSA:: OS01655235KS
>>>>
>>>> please transfer items to be shipped by DHL per request of the customer
>>>> and ensure urgent delivery.
>>>>
>>>>