Subject: Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
From: Malak Nobeh <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: customer care <[email-masked]>, Asad <[email-masked]>, Eugene Mugisa <[email-masked]>, Ronald Gaviola <[email-masked]>, Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>, Naib Khan <[email-masked]>, Leena <[email-masked]>
Date: Mon, 13 Jul 2020 12:14:03 +0400
List-Id: <ccteam.mumzworld.com>

Dear Zubair,

The customer still want the items , and this is DDA case , they need the
case to be solved before 2 pm.Please let us know if we need to place a new
order?

@Asad <[email-masked]>  or @Eugene Mugisa <[email-masked]>
 Please approve as per Zubair request.

Thank you.

On Mon, 13 Jul 2020 at 12:11, Zubair Wahid <[email-masked]> wrote:

> Hi Malak
> We have Dispatched this order on 17th June, as we have good stock for all
> these items we can Dispatch these items again.
> But as all items are big on size this could be an issue from the courier
> side as well. I suggest we dispatch the missing items again and have a
> follow up with the 3PL.
>
> Asad I need your approval here to proceed.
>
> Thanks
> Zubair
>
> On Mon, Jul 13, 2020, 11:00 AM Malak Nobeh <[email-masked]> wrote:
>
>> Dears,
>>
>> We need an urgent update.
>>
>> Thanks.
>>
>>
>>
>> On Mon, 13 Jul 2020 at 09:46, Malak Nobeh <[email-masked]> wrote:
>>
>>> Dear Zubair- Ahmad,
>>>
>>> Please confirm how many items handover to  Shipa ? the below SKU'S is
>>> missing and we have received two Cases from the same customer.
>>>
>>> *KSA-TRM-BF-150A_P*
>>>
>>> * PDT-YH-BB-V7*
>>>
>>> * MD-2000377   *
>>>
>>> Kindly advice urgently.
>>>
>>> Thanks.
>>>
>>>
>>>
>>> --
>>>
>>>
>>
>> --
>>
>>

--