Subject: Re: Order Number 100150285_2
From: Hyacinth Joyce <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: Anas nazzal <[email-masked]>, customer care <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Mon, 13 Jul 2020 11:41:30 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

As discussed, please ensure to dispatch the order Today and push delivery
within the week.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 13 Jul 2020 at 11:31, Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> Please assist URGENTLY.
>
> The customer is very upset and threats to raise a formal complaint.
>
> Is the shipment cancelled or with the courier company?
>
> Kindly advise ASAP.
>
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 12 Jul 2020 at 13:59, Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>>   Dear Ahmed,
>>
>> For the returns coming from the courier company after dispatch.
>> Hamza has to send the file as confirmation with item details.
>>
>> Please check with Hamza.
>>
>>
>> On Sun, Jul 12, 2020 at 1:40 PM Ahmed Irfan <[email-masked]> wrote:
>>
>>> Hi Anas,
>>>
>>> Cancelled, confirmed, @Hussain Firoz Miyagamwala <[email-masked]> please proceed
>>> to CRA.
>>>
>>> On Sat, Jul 11, 2020 at 4:02 PM Anas nazzal <[email-masked]> wrote:
>>>
>>>> Dear Team,
>>>>
>>>> Kindly confirm if the below Item has been returned 100150285_2, to
>>>> create CRA accordingly.
>>>>
>>>> Best Regards,
>>>> Anas Nazzal
>>>>
>>>