Subject: Re: Order #600906571 // Sku :TPM-MA3151B // Merchant Ambassador - Wood Tabletop Air Hockey 20" // DAMAGED
From: Denmark A <[email-masked]>
To: Info Thinkplayme <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Mon, 13 Jul 2020 10:49:07 +0400
List-Id: <ccteam.mumzworld.com>

Dear Info,

Thank you for your email.

Regards,
Den mark

On Mon, Jul 13, 2020 at 10:43 AM Info Thinkplayme <[email-masked]>
wrote:

> Dear
> Denmark
> Please note below address
> THINK PLAY TOYS TRADING LLC
> OFFICE 403, 4TH FLOOR
> ATRIUM CENTER, KHALID BIN WALEED ROAD,
> NEAR AL FAHIDI METRO STN
> BUR DUBAI
> Rakesh
> 0558699492
>
> On Mon, Jul 13, 2020 at 10:37 AM Denmark A <[email-masked]> wrote:
>
>> Dear Info,
>>
>> Could you please share with us your complete address and contact person.
>>
>> Regards,
>> Den mark
>>
>> On Mon, Jul 13, 2020 at 10:27 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Info,
>>>
>>> Noted with thanks.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Mon, Jul 13, 2020 at 9:53 AM Info Thinkplayme <[email-masked]>
>>> wrote:
>>>
>>>> Dear
>>>> Denmark
>>>> Please send someone to our office tomorrow  we will replace the BROKEN
>>>> PART .
>>>> Thanks
>>>> Rakesh
>>>>
>>>> On Mon, Jul 13, 2020 at 8:29 AM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear,
>>>>>
>>>>> Can we get an update?
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Sat, Jul 11, 2020 at 2:20 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Vendor,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please see the below customer complaint and allow us to send the item
>>>>>> back to you for your further evaluation.
>>>>>>
>>>>>>
>>>>>> Return Reason:doesnt_work_or_defective
>>>>>> Comments :Received broken unit
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Thanks & Regards
>>>>
>>>> Rakesh Chugh | Key Account Manager
>>>> *T:* +9714 2825852 *F:* +9714 3429446 *M:* +97155 8699492
>>>>
>>>> *W:* *www.thinkplayme.com <http://www.thinkplayme.com/>* |*E:*
>>>> [email-masked] <[email-masked]>
>>>>
>>>>
>>>>
>>>>
>
> --
> Thanks & Regards
>
> Rakesh Chugh | Key Account Manager
> *T:* +9714 2825852 *F:* +9714 3429446 *M:* +97155 8699492
>
> *W:* *www.thinkplayme.com <http://www.thinkplayme.com/>* |*E:*
> [email-masked] <[email-masked]>
>
>
>
>