Subject: Re: Order # 100145746 /Shipa-KSA::SOR004531994
From: Ahmed Irfan <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Taqwa Ali <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Angeli Fontillas <[email-masked]>
Date: Sun, 12 Jul 2020 17:03:06 +0300
List-Id: <ccteam.mumzworld.com>

Hi team,

I have sent email for an urgent return to 3pl, Once we receive it we will
do the needful.

On Sun, Jul 12, 2020 at 3:01 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> Please cancel the shipment and create the CRA.
>
> The customer keeps on asking about her refund.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Tue, Jun 30, 2020 at 6:16 PM Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> May we have an update on this please?
>>
>> Customer is following up on her refund, please raise a CRA to request
>> for a refund.
>>
>> Thank you.
>>
>> On Thu, 25 Jun 2020 at 16:05, Ahmed Irfan <[email-masked]> wrote:
>>
>>> Once we receive the shipment we will cancel it.
>>>
>>> On Wed, Jun 24, 2020 at 6:32 PM Taqwa Ali <[email-masked]> wrote:
>>>
>>>> Dear Team
>>>>
>>>> Please receive CRA , CM want refund
>>>>
>>>>
>>>> Regards
>>>> Taqwa
>>>>
>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>