Subject: Re: Urgent Warranty Confirmation / SKU MMZT-042.0011 - Order No. 600839981
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, [email-masked], [email-masked], customer care <[email-masked]>, John Garcia <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Sun, 12 Jul 2020 15:20:17 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Please ensure that collection will be done Today.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 12 Jul 2020 at 11:37, Mostafa saad <[email-masked]> wrote:

> Hello Alina
>
> Assign  now to ( Mumz Driver ) to collect it
>
> Regards
> Mostafa Saad
>
>
>
> On Sun, Jul 12, 2020 at 11:31 AM Alina D'Souza <[email-masked]>
> wrote:
>
>> @Mostafa saad <[email-masked]> Please arrange a collection asap
>> customer on social media needs repaired urgently.
>>
>> @Denmark A <[email-masked]> FYI
>>
>> Regards,
>> Alina
>>
>> On Sun, Jul 12, 2020 at 10:34 AM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi Mary,
>>>
>>>
>>> Thank you for your time earlier over the phone. As agreed we will
>>> arrange collection of the item and will send to you immediately.
>>>
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Sat, 11 Jul 2020 at 10:13, Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer called and informed that she just opened the item and the
>>>> pump is not working at all.
>>>>
>>>>
>>>> 600839981_1 MMZT-042.0011
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=88692> Medela
>>>> Free Style Breast Pump 1
>>>> The customer just gave birth and need the item on an URGENTLY.
>>>>
>>>> Kindly assist asap.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>