Subject: RE: Order #600907655 // Sku :YT-6000370 // Name :Discovery Kids - Mindblown Solar Robot Construction Set // Defective
From: <[email-masked]>
To: "'Denmark A'" <[email-masked]>, <[email-masked]>, "'Praveen'" <[email-masked]>, <[email-masked]>, <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Sun, 12 Jul 2020 11:32:48 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Good Morning

Kindly please return the defective item in our warehouse, and we will replace it. 

 

Thank you,

Dexter

0582607918

From: Denmark A <[email-masked]> 
Sent: 12 July 2020 11:09 AM
To: [email-masked]; Praveen <[email-masked]>; [email-masked]; [email-masked]; [email-masked]
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Order #600907655 // Sku :YT-6000370 // Name :Discovery Kids - Mindblown Solar Robot Construction Set // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation and assessment. 

Return Reason:doesnt_work_or_defective
Comments :Internal motor is defective. Starts and stops after a few seconds. Does not work continuously under the sun.  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark