Subject: Re: Order #600854103 // Sku :ET-1813 // Name :Fisher-Price - My First Trike // Missing Part
From: Denmark A <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Esal Logistics <[email-masked]>, [email-masked], Karan Lilaram <[email-masked]>, Saleeth Mohamed <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Sun, 12 Jul 2020 09:30:06 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mohamed,

We dispatch already the item.

@Esal Logistics <[email-masked]> Please share with us the CN.

Regards,
Den mark

On Sun, Jul 12, 2020 at 9:27 AM Mohamed Magdy <[email-masked]> wrote:

> are we done here?
>
> On Thu, Jul 9, 2020 at 8:56 AM Denmark A <[email-masked]> wrote:
>
>> Dear Mohamed,
>>
>> We already dispatch the item to the vendor side.
>>
>> Regards,
>> Den mark
>>
>> On Thu, Jul 9, 2020 at 8:52 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>>> @Denmark A <[email-masked]> ..Wat is the update here?
>>>
>>> Thanks
>>>
>>> On Wed, Jul 8, 2020 at 9:55 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> +Abdelmohsen basha <[email-masked]>
>>>>
>>>> On Tue, Jul 7, 2020 at 11:24 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> Attach please the VRA and the POD
>>>>>
>>>>> On Mon, Jul 6, 2020 at 2:50 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Esal,
>>>>>>
>>>>>> Customer doesn't want the item anymore due to long waiting, so they
>>>>>> prepared a refund, please issue us a Credit Note.
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>> On Mon, Jul 6, 2020 at 2:45 PM Esal Logistics <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Dear Denmark,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Will handover to your driver Yasir tomorrow missing part.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Keshav
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>>>> *Sent:* Monday, July 6, 2020 12:58 PM
>>>>>>> *To:* Esal Logistics <[email-masked]>
>>>>>>> *Cc:* [email-masked]; Karan Lilaram <
>>>>>>> [email-masked]>; Saleeth Mohamed <
>>>>>>> [email-masked]>; customer care <
>>>>>>> [email-masked]>; Returns.fc <[email-masked]>; Alina
>>>>>>> D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>;
>>>>>>> Umang Mehrotra <[email-masked]>
>>>>>>> *Subject:* Re: Order #600854103 // Sku :ET-1813 // Name
>>>>>>> :Fisher-Price - My First Trike // Missing Part
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dear Esal,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Share your complete address and contact person to whom we will hand
>>>>>>> over the item, and give us CN.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jun 22, 2020 at 2:50 PM Esal Logistics <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>> Dear Sir,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Will check with supplier metal bar and revert back , once we receive
>>>>>>> bar will provide you bar.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Keshav
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>>>> *Sent:* Sunday, June 21, 2020 3:52 PM
>>>>>>> *To:* [email-masked]; Karan Lilaram <
>>>>>>> [email-masked]>; [email-masked]; Saleeth
>>>>>>> Mohamed <[email-masked]>
>>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>>> [email-masked]>; Alina D'Souza <[email-masked]>;
>>>>>>> Samran Iftikhar <[email-masked]>; Umang Mehrotra <
>>>>>>> [email-masked]>
>>>>>>> *Subject:* Order #600854103 // Sku :ET-1813 // Name :Fisher-Price -
>>>>>>> My First Trike // Missing Part
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dear Vendor,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>> item back to you for your further evaluation.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Return Reason:missing_part_or_pieces
>>>>>>> Comments :Metal bar in the axis between the two wheels at the back
>>>>>>> of the tricycle.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>>>
>>> --
>>>
>>>
>
> --
>
>