Subject: Re: Chats/emails coaching sheet of 10/07/2020
From: Rosette Modiri <[email-masked]>
To: Asad <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>
Cc: ekta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Rodina Magdy <[email-masked]>, Ibrahim Hashem <[email-masked]>, Sara Abdullatef <[email-masked]>
Date: Sat, 11 Jul 2020 08:04:24 -0700 (MST)

Hi All, 

PFA, 

Regards, 
Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "Asad" <[email-masked]>, "deeksha" <[email-masked]>, "saurabh" <[email-masked]> 
Cc: "ekta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Rodina Magdy" <[email-masked]>, "Ibrahim Hashem" <[email-masked]>, "Sara Abdullatef" <[email-masked]> 
Sent: Saturday, 11 July, 2020 20:32:35 
Subject: Chats/emails coaching sheet of 10/07/2020 

Hi All, 

PFA of our coaching sheet for chats/emails of 10/07/2020. 

The agents have been coached accordingly and Dipayan is still getting a lot of bad ratings because of Arabic chats being assigned to him. 

Please do let me know if you have any questions or concerns. 

Kind Regards, 
Rosette