Subject: RE: Order #600788069 // Sku :JUM-LFWHT511 // Name :Laurastar - Lift Pure White // DEFECTIVE
From: Akshay Mukund <[email-masked]>
To: Denmark A <[email-masked]>, Mohd Ashraf <[email-masked]>, Mohit Kapoor <[email-masked]>, outbound jawh <[email-masked]>, POD jawh <[email-masked]>, Aadesh Kelkar <[email-masked]>, Praveen Suresh <[email-masked]>, Avni Duggal <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sat, 11 Jul 2020 10:07:34 +0000
List-Id: <ccteam.mumzworld.com>

+@Avni Duggal<mailto:[email-masked]>,

Hi Avni, below is for Laurastar

[Jumbo]
Akshay Mukund | Executive - Key Accounts - Lifestyle Brands - UAE
Jumbo Electronics Co. Ltd (LLC) PO Box 3426 Dubai UAE
T +971 4 315 6212 | F +971 4 315 6130 | M +971 55 281 5275 | email [email-masked]<mailto:[email-masked]>
www.twitter.com/JumboWorld<http://www.twitter.com/JumboWorld> | <http://www.jumbo.ae> www.facebook.com/JumboWorld<http://www.facebook.com/JumboWorld>
Corporate website: www.jumbogroup.com<http://www.jumbogroup.com> | Buy online at: www.jumbo.ae<http://www.jumbo.ae>

From: Denmark A <[email-masked]>
Sent: Saturday, July 11, 2020 12:25 PM
To: Mohd Ashraf <[email-masked]>; Mohit Kapoor <[email-masked]>; Akshay Mukund <[email-masked]>; outbound jawh <[email-masked]>; POD jawh <[email-masked]>; Aadesh Kelkar <[email-masked]>; Praveen Suresh <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Order #600788069 // Sku :JUM-LFWHT511 // Name :Laurastar - Lift Pure White // DEFECTIVE

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:doesnt_work_or_defective
Comments :Steam iron worked fine for 2 months, now suddenly not working well and just puts out lots of steam. Kindly arrange to repair the item under warranty or replace it with a new one, as it's unacceptable to get an item worth AED 2,000 and get defected in two months.

We appreciate your support in this matter, Thank you.

Regards,
Den mark

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