Subject: Re: FW: 600906048 - Sunshine Nutrition Cool Gummies Vegan Multivitamins-2
From: Suman Chetri <[email-masked]>
To: Ammir De Los Reyes <[email-masked]>, Mostafa Said <[email-masked]>
Cc: Vipul Arora <[email-masked]>, Kiran jit kaur <[email-masked]>, Michaela Manibo <[email-masked]>, Muhammad Habib <[email-masked]>, customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Jaymar Tolentino <[email-masked]>, Hatch Lupera Villaverde <[email-masked]>
Date: Sat, 11 Jul 2020 12:46:32 +0400
List-Id: <ccteam.mumzworld.com>

Dear all
order no 600906048_2 The above mentioned order no is re packed and handed
over to the last mile team.

On Sat, Jul 11, 2020 at 11:36 AM Ammir De Los Reyes <[email-masked]>
wrote:

> Dear Vipul,
>
> 2 pcs handed over to Suman.
>
> On Sat, 11 Jul 2020 at 11:28, Vipul Arora <[email-masked]> wrote:
>
>> +Ammir : Handover to OB team
>>
>> On Sat, Jul 11, 2020, 11:25 Kiran jit kaur <[email-masked]> wrote:
>>
>>> Hi vipul,
>>>
>>> Pls accept the foc for 2 pcs  as vendor is already in warehouse with the
>>> delivery.
>>>
>>> Regards
>>> Kiran
>>>
>>> On Thu, Jul 9, 2020, 6:11 PM Kiran jit kaur <[email-masked]> wrote:
>>>
>>>> Hi Michaela,
>>>>
>>>>
>>>>
>>>> Vendor is ready to give two FOC .
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Kind Regards,*
>>>>
>>>>
>>>>
>>>> *Kiran Jit Kaur*
>>>>
>>>> Category Lead- Consumable
>>>>
>>>> T: 04 245 1328 / M: 050 284 1584
>>>>
>>>> E: [email-masked] <[email-masked]>*
>>>>
>>>>
>>>>
>>>> A:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> *From:* Hatch Lupera Villaverde <[email-masked]>
>>>> *Sent:* Thursday, July 9, 2020 4:52 PM
>>>> *To:* Kiran jit kaur <[email-masked]>
>>>> *Cc:* Gijo Jacob <[email-masked]>; [email-masked]
>>>> *Subject:* RE: 600906048 - Sunshine Nutrition Cool Gummies Vegan
>>>> Multivitamins-2
>>>>
>>>>
>>>>
>>>> Dear Kiran,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> I received an approval for the below, however our team will not be able
>>>> to compensate on this for any future claim from the customer.
>>>>
>>>>
>>>>
>>>> Moving forward, soon as your stocks is finished for the bogo packs, I
>>>> suggest to have it deactivated from the system since we have been actively
>>>> doing flat price off for our brands.
>>>>
>>>>
>>>>
>>>> Thank you!
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Hatch Villaverde*
>>>>
>>>>
>>>>
>>>> *NUTRIPHARM LLC*
>>>>
>>>> Corporate Office | P.O. Box: 71246
>>>>
>>>> 1st Floor| BB-12 | Bay Square | Business Bay
>>>>
>>>> Dubai | United Arab Emirates.
>>>>
>>>> Tel:+971 4 5610000 | Fax:+971 4 4566737 | www.life-me.com
>>>>
>>>> Direct No:+971 4 5610089 | Ext: 241
>>>>
>>>> Mob.: +971 54 792 8812
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Kiran jit kaur [mailto:[email-masked]
>>>> <[email-masked]>]
>>>> *Sent:* Thursday, July 09, 2020 9:00 AM
>>>> *To:* Hatch Lupera Villaverde
>>>> *Cc:* Gijo Jacob
>>>> *Subject:* RE: 600906048 - Sunshine Nutrition Cool Gummies Vegan
>>>> Multivitamins-2
>>>>
>>>>
>>>>
>>>> Hi Hatch ,
>>>>
>>>>
>>>>
>>>> Let me know if this possible or not .
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Kind Regards,*
>>>>
>>>>
>>>>
>>>> *Kiran Jit Kaur*
>>>>
>>>> Category Lead- Consumable
>>>>
>>>> T: 04 245 1328 / M: 050 284 1584
>>>>
>>>> E: [email-masked] <[email-masked]>*
>>>>
>>>>
>>>>
>>>> A:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> *From:* Michaela Manibo <[email-masked]>
>>>> *Sent:* Thursday, July 9, 2020 8:47 AM
>>>> *To:* Kiran jit kaur <[email-masked]>
>>>> *Cc:* Muhammad Habib <[email-masked]>; customer care <
>>>> [email-masked]>; Outbound.fc <[email-masked]>; Jaymar
>>>> Tolentino <[email-masked]>; [email-masked]; [email-masked]
>>>> *Subject:* Re: 600906048 - Sunshine Nutrition Cool Gummies Vegan
>>>> Multivitamins-2
>>>>
>>>>
>>>>
>>>> Thank you Kiran,
>>>>
>>>> This customer ordered 2 qtys of this item on this order and was
>>>> expecting 4 in total. She only got two.
>>>>
>>>> NP-105438
>>>> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2F3651277.app.netsuite.com%2Fapp%2Fcommon%2Fitem%2Fitem.nl%3Fid%3D788928&data=01%7C01%7Chatch%40life-me.com%7C4a5b5b98737a47f3b08308d823c4ec70%7C19d4aa9db82b4a12b7e62bc6e1999627%7C0&sdata=V4Aw1gGlBl1wWoc0Tywk5k%2BxwrcyMicAS3R1VOAARyI%3D&reserved=0>
>>>>
>>>>
>>>> Sunshine Nutrition Cool Gummies Vegan Multivitamins-2
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Jul 8, 2020 at 11:02 AM Kiran jit kaur <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Michaela,
>>>>
>>>>
>>>>
>>>> Have spoken to vendor and he is ready to give one FOC  to make close
>>>> this issue .
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Kind Regards,*
>>>>
>>>>
>>>>
>>>> *Kiran Jit Kaur*
>>>>
>>>> Category Lead- Consumable
>>>>
>>>> T: 04 245 1328 / M: 050 284 1584
>>>>
>>>> E: [email-masked] <[email-masked]>*
>>>>
>>>>
>>>>
>>>> A:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> *From:* Michaela Manibo <[email-masked]>
>>>> *Sent:* Wednesday, July 8, 2020 10:25 AM
>>>> *To:* Muhammad Habib <[email-masked]>
>>>> *Cc:* Kiran jit kaur <[email-masked]>; customer care <
>>>> [email-masked]>; Outbound.fc <[email-masked]>; Jaymar
>>>> Tolentino <[email-masked]>; [email-masked]; [email-masked]
>>>> *Subject:* Re: 600906048 - Sunshine Nutrition Cool Gummies Vegan
>>>> Multivitamins-2
>>>>
>>>>
>>>>
>>>>
>>>> Team,
>>>>
>>>> It was initially showing 2 during the time the customer ordered.
>>>>
>>>> @Kiran jit kaur <[email-masked]> can you help confirm the offer
>>>> please as the customer has been insisting on this offer. Order was placed
>>>> June 25
>>>>
>>>>
>>>> NP-105438
>>>> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2F3651277.app.netsuite.com%2Fapp%2Fcommon%2Fitem%2Fitem.nl%3Fid%3D788928&data=01%7C01%7Chatch%40life-me.com%7C4a5b5b98737a47f3b08308d823c4ec70%7C19d4aa9db82b4a12b7e62bc6e1999627%7C0&sdata=V4Aw1gGlBl1wWoc0Tywk5k%2BxwrcyMicAS3R1VOAARyI%3D&reserved=0>
>>>>
>>>>
>>>> Sunshine Nutrition Cool Gummies Vegan Multivitamins-*2*
>>>>
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>> On Tue, Jul 7, 2020 at 5:23 PM Muhammad Habib <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Michaela,/
>>>>
>>>> NS description is not showing a 2 pcs bundle.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Jul 7, 2020 at 2:55 PM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>> Team,
>>>>
>>>> Please check the offer as the customer is insisting she should have
>>>> received 2 bottles for it.  As per the warehouse , it should only be 1.
>>>> However, per customer , they used to order this and for this price two
>>>> bottles come.
>>>>
>>>>
>>>> NP-105438
>>>> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2F3651277.app.netsuite.com%2Fapp%2Fcommon%2Fitem%2Fitem.nl%3Fid%3D788928&data=01%7C01%7Chatch%40life-me.com%7C4a5b5b98737a47f3b08308d823c4ec70%7C19d4aa9db82b4a12b7e62bc6e1999627%7C0&sdata=V4Aw1gGlBl1wWoc0Tywk5k%2BxwrcyMicAS3R1VOAARyI%3D&reserved=0>
>>>>
>>>>
>>>> Sunshine Nutrition Cool Gummies Vegan Multivitamins-2
>>>>
>>>>
>>>>
>>>>
>>>> https://www.mumzworld.com/en/sunshine-nutrition-cool-gummies-vegan-multivitamins
>>>> *-2*
>>>> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.mumzworld.com%2Fen%2Fsunshine-nutrition-cool-gummies-vegan-multivitamins-2&data=01%7C01%7Chatch%40life-me.com%7C4a5b5b98737a47f3b08308d823c4ec70%7C19d4aa9db82b4a12b7e62bc6e1999627%7C0&sdata=kyVsTvCuq74gCQvD9ygqH13UJZJBVtuYEs5YZQmrbts%3D&reserved=0>
>>>>
>>>> Please advise.
>>>>
>>>> Thanks
>>>>
>>>> --
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>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CADm59HiF_An8J8N-L6dfv9NstNA120u9LmPmQzrdC0yBGOMvHw%40mail.gmail.com
>>>> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fa%2Fmumzworld.com%2Fd%2Fmsgid%2Foutbound.fc%2FCADm59HiF_An8J8N-L6dfv9NstNA120u9LmPmQzrdC0yBGOMvHw%2540mail.gmail.com%3Futm_medium%3Demail%26utm_source%3Dfooter&data=01%7C01%7Chatch%40life-me.com%7C4a5b5b98737a47f3b08308d823c4ec70%7C19d4aa9db82b4a12b7e62bc6e1999627%7C0&sdata=AuVj8EZP%2Bj8DUEeWh8IUGwAJ1GbXH7L74Ifgm6OT7xk%3D&reserved=0>
>>>> .
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thanks & regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>
> --
>
>
>
> Regards,
>
> Ammir
>