Subject: Re: Order #700243627 // Sku :GTC-58457 // Intex - 8ft x 18In Seashore Buddies Snapset Pool // DAMAGED
From: Mary Anne Agapito <[email-masked]>
To: Abdelmohsen basha <[email-masked]>
Cc: Abdul Moiz Ashraf <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Sat, 11 Jul 2020 10:31:56 +0400
List-Id: <ccteam.mumzworld.com>

Hi Abdelmohsen,

The customer called today and as per her, there is a cut on the left side
so whenever she fill it up the water goes out.

The cut is not that big but enough for the water to spill. It is just not
showing on the picture.

Please assist. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jul 9, 2020 at 11:54 AM Abdelmohsen basha <[email-masked]>
wrote:

> @Alina D'Souza <[email-masked]>  Please inform the customer and feed
> us back with the update.
>
> Thanks
>
> On Thu, 9 Jul 2020 at 11:08, Abdul Moiz Ashraf <[email-masked]>
> wrote:
>
>> It is not a damage, Advise the customer to fill the water to the maximum
>> in the pool.
>>
>> Thanks & Regards,
>>
>>
>>
>> *Abdul Moiz *
>>
>> *Mobile Number : +971 55 3996788 *
>>
>> *Office Address: Deira, Dubai.*
>>
>>
>> ------------------------------
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Thursday, July 9, 2020 9:18 AM
>> *To:* Abdul Moiz Ashraf <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>;
>> Abdelmohsen basha <[email-masked]>
>> *Subject:* Order #700243627 // Sku :GTC-58457 // Intex - 8ft x 18In
>> Seashore Buddies Snapset Pool // DAMAGED
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>> Customer comment : DAMAGED
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>