Subject: Re: Urgent Shipment / Order#200293379 - shipment 200293379_2
From: Yaseen Shaqra <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, Radwa Ali <[email-masked]>, Hyacinth Joyce <[email-masked]>, John Oliver Tabuzo <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Taqwa Ali <[email-masked]>, Asad <[email-masked]>
Date: Fri, 10 Jul 2020 15:36:21 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

Please note that the customer asked to cancel the shipment because it is
not dispatched yet, and asked to place a new order

Kindly check and update us urgently

On Wed, Jul 8, 2020 at 6:23 PM Taqwa Ali <[email-masked]> wrote:

> Dear Team
>
> Any update, the CM very upset about delay
>
> Regards
> Taqwa
>
> On Wed, Jul 1, 2020 at 11:37 AM <[email-masked]> wrote:
>
>> Hi @Zubair Wahid <[email-masked]>,
>>
>> We need an update today so we can call the customer.
>>
>> When will this be delivered ? it shows unassigned when it has been handed
>> to a driver on the 8th of June ?
>>
>>
>>
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* Radwa Ali <[email-masked]>
>> *Sent:* Tuesday, June 30, 2020 7:18 PM
>> *To:* Ahmed Irfan <[email-masked]>
>> *Cc:* Hyacinth Joyce <[email-masked]>; Zubair Wahid <
>> [email-masked]>; John Oliver Tabuzo <[email-masked]>; KSA
>> Lastmile <[email-masked]>; customer care <
>> [email-masked]>; Eugene Mugisa <[email-masked]>
>> *Subject:* Re: Urgent Shipment / Order#200293379 - shipment 200293379_2
>>
>>
>>
>> Hi Ahmed,
>>
>> Please follow up on this. it shows unassigned ?
>>
>> The Customer has been following up and he needs the items ASAP.
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>>
>>
>> On Thu, Jun 25, 2020 at 7:26 PM Ahmed Irfan <[email-masked]> wrote:
>>
>> Hi team,
>>
>>
>>
>> The order has been dispatched at 8th JUN from tamer WH @Zubair Wahid
>> <[email-masked]>  please need your assistance?
>>
>>
>>
>> On Thu, Jun 25, 2020 at 5:50 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>> Hi Team,
>>
>>
>>
>> Do we have an update?
>>
>>
>>
>> The customer called again to follow up.
>>
>>
>>
>> Upon checking it shows shipped with Tamer driver. May we know the current
>> status of the shipment?
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>>
>> Customer Care Representative
>>
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>> On Thu, 18 Jun 2020 at 16:47, Ahmed Irfan <[email-masked]> wrote:
>>
>> Hi John,
>>
>>
>>
>> The shipment is ready once it is out for delivery we will inform you.
>>
>>
>>
>> Thanks,
>>
>> Ahmed Muhammad Irfan
>>
>>
>>
>> On Thu, Jun 18, 2020 at 1:33 PM John Oliver Tabuzo <[email-masked]>
>> wrote:
>>
>> Hi Team,
>>
>>
>>
>> Please check this order and deliver it as soon as possible.
>>
>> There's have been no updates since May 29.
>>
>>
>>
>> Regards,
>>
>> John
>>
>>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE