Subject: Re: Urgent delivery Order # 200277802 /DHL-Express::4891318891 << Reference ID: 58624727 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Jul 2020 02:07:51 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Yaseen,

Good day.

We sincerely apologize for the inconvenience caused by this incident.

Due to an error, our destination team has temporarily lost visibility of the subject shipment.

Please provide us with images of the content/packaging, as it will greatly assist with our searches.

In the mean time, please confirm if you would like to send a replacement to the consignee. I shall check & confirm with our team, on whether it can be connected as FOC ( Free Of Cost. ).

Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Urgent delivery Order # 200277802 /DHL-Express::4891318891 << Reference ID: 58624727 >> >> Sent: Thu, 09 Jul 2020 15:35:09 UTC+04:00 >> >>
Hi Team, >> >>Please update us on the shipment as there is no update since 15.05.2020 the customer is following daily on the status of the shipment  >>@Ronald Gaviola @Eugene Mugisa  Please check and advise if we should place a new order to the customer  >> >>
On Fri, Jun 19, 2020 at 2:19 AM ae.mumzworld via customer care <[email-masked]> wrote: >>Hi Taqwa,
 >>
Good day.
 >>
Well noted. Follow up sent to our destination team for urgent delivery & status updates.
 >>
Should you require any further assistance, please contact me directly. >>Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
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 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Urgent delivery Order # 200277802 /DHL-Express::4891318891 >> Sent: Thu, 18 Jun 2020 14:16:15 UTC+04:00 >> >>
Dear Team >> >>Kindly arrange urgent delivery. >>No movement since 15-May   >>[[:removedImage(image.png):]] >> >>RegardsTaqwa  >>
  >>

 >>--  >>
Best Regards,
Yaseen Shaqra
Customer Care Representative >> p:  +971 4 4339455│ e: [email-masked]  │ w: www.mumzworld.com >> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE