Subject: Re: Amazing Tales Feedback- SO 600900884
From: Rasha Abu shaama <[email-masked]>
To: Elena Skryabina <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, customer care <[email-masked]>, Karthik Sankar <[email-masked]>, Jessa Garcia <[email-masked]>
Date: Thu, 9 Jul 2020 16:46:55 +0400
List-Id: <ccteam.mumzworld.com>

Hi Elena,

This is not a direct translation of international novels, it's a
restructure of the stories keeping the same general concept. I would rate
the quality of content as low so I would advise removing it from our
catalogue.

Best Regards,

On Thu, Jul 9, 2020 at 4:30 PM Elena Skryabina <[email-masked]> wrote:

> Hi Rasha
>
>
>
> Would need your assistance on the below please.
>
> I think these are classic International fairy tales translated in to
> Arabic? We need to update the product description so it is clear to the
> customers.
>
>
>
> @Jessa, can you please get in touch with Dar Rabie and request them for
> proper full description of the book names included in the set.
>
> If this is a translation of original stories it needs to state so.
>
>
>
> That should be added on the product page.
>
>
>
> @Michaela, please take the items back but please ensure these are
> completely unused / outer box packaging as new  for a refund.
>
>
>
> Thank you
>
>
>
>
>
>
> *From:* Michaela Manibo <[email-masked]>
> *Sent:* Thursday, July 9, 2020 2:32 PM
> *To:* Elena Skryabina <[email-masked]>
> *Cc:* customer care <[email-masked]>; Karthik Sankar <
> [email-masked]>
> *Subject:* Amazing Tales Feedback- SO 600900884
>
>
>
> Team,
>
> Good day!
>
>
> We have received feedback from a customer related to the item below.  She
> is saying saying the book is not suitable for children, She says books are
> horrible and it's depicting killings and shootings.
>
> https://www.mumzworld.com/en/amazing-tales
>
> DRP-DR10028
>
>
> Can we please take a look and review.  She has requested to return the
> items.
>
>
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>