Subject: Re: [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update
From: Mostafa saad <[email-masked]>
To: Naib Khan <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Radwa Ali <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Mary Anne Agapito <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, Anas nazzal <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Thu, 9 Jul 2020 15:13:11 +0400
List-Id: <ccteam.mumzworld.com>

@Naib Khan <[email-masked]> please always update on the lost sheet

@Shajeeb Cheriyath <[email-masked]>  Already updated on the
tracker sheet

Regards
Mostafa Saad

On Thu, Jul 9, 2020 at 3:04 PM Naib Khan <[email-masked]> wrote:

> @Yaseen Shaqra <[email-masked]> Thanks.
>
> @Shajeeb Cheriyath <[email-masked]> please deduct CN from Time
> express.
>
> Regards.
> Naib
>
>
> On Thu, 9 Jul 2020 at 14:51, Yaseen Shaqra <[email-masked]> wrote:
>
>> Hi Naib,
>>
>> Please note that the customer confirm that she wants the items
>>
>> we have placed a new order 600920375
>>
>> On Wed, Jul 8, 2020 at 4:12 PM Naib Khan <[email-masked]> wrote:
>>
>>> @Eugene Mugisa <[email-masked]> needs your assistance.
>>>
>>> @Shajahan Kamal Batcha <[email-masked]> we consider the order as
>>> lost and place a new order or refund.
>>>
>>> @Radwa Ali <[email-masked]> please check with the customer if want
>>> still the items.
>>>
>>> @Shajeeb Cheriyath <[email-masked]> FYI,
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Tue, 7 Jul 2020 at 10:34, <[email-masked]> wrote:
>>>
>>>> Hi @Naib Khan <[email-masked]>@Shajahan Kamal Batcha
>>>> <[email-masked]>,
>>>>
>>>> Customer is following up again.
>>>>
>>>> Please advise what is the next step as we need to either refund or
>>>> reorder?
>>>>
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Naib Khan <[email-masked]>
>>>> *Sent:* Monday, July 6, 2020 4:13 PM
>>>> *To:* Mary Anne Agapito <[email-masked]>
>>>> *Cc:* Shajahan Kamal Batcha <[email-masked]>; Mostafa saad <
>>>> [email-masked]>; Anas nazzal <[email-masked]>; Eugene
>>>> Mugisa <[email-masked]>; customer care <[email-masked]>;
>>>> lastmile <[email-masked]>; Returns.fc <[email-masked]
>>>> >
>>>> *Subject:* Re: [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update
>>>>
>>>>
>>>>
>>>> Hi Shajahan,
>>>>
>>>>
>>>>
>>>> Please update ASAP.
>>>>
>>>>
>>>>
>>>> Regards.
>>>>
>>>> Naib
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, 5 Jul 2020 at 15:56, Mary Anne Agapito <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Shajahan,
>>>>
>>>>
>>>>
>>>> As per the customer, she has no housemaid. It is only her husband and
>>>> herself living in that apartment,
>>>>
>>>>
>>>>
>>>> I spoke with Jabbar and requested him to go to the place again and
>>>> double-check.
>>>>
>>>>
>>>>
>>>> Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>>
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jul 5, 2020 at 3:44 PM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Shajahan,
>>>>
>>>>
>>>>
>>>> Thank you for the confirmation.
>>>>
>>>>
>>>>
>>>> Warm Regards,
>>>>
>>>>
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jul 5, 2020 at 2:48 PM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>> H Mary,
>>>>
>>>>
>>>>
>>>> The order has been delivered to the customer House maid. Our driver
>>>> went directly to the customer explain to her..
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Mary Anne Agapito [mailto:[email-masked]]
>>>> *Sent:* Sunday, July 05, 2020 1:41 PM
>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>> *Cc:* Mostafa saad <[email-masked]>; Anas nazzal <
>>>> [email-masked]>; Eugene Mugisa <[email-masked]>; Naib Khan <
>>>> [email-masked]>; customer care <[email-masked]>; lastmile <
>>>> [email-masked]>; Returns.fc <[email-masked]>
>>>> *Subject:* [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update
>>>>
>>>>
>>>>
>>>> Hi Shajahan,
>>>>
>>>>
>>>>
>>>> The customer keeps on calling, may we have an update on this, please?
>>>>
>>>>
>>>>
>>>> Please advise. Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>>
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jul 5, 2020 at 12:41 PM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Mostafa,
>>>>
>>>>
>>>>
>>>> Let me check with final update from the driver jabbar and update you.
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Mostafa saad [mailto:[email-masked]]
>>>> *Sent:* Sunday, July 05, 2020 10:37 AM
>>>> *To:* Anas nazzal <[email-masked]>
>>>> *Cc:* Shajahan Kamal Batcha <[email-masked]>; Eugene Mugisa <
>>>> [email-masked]>; Naib Khan <[email-masked]>; customer care <
>>>> [email-masked]>; lastmile <[email-masked]>; Returns.fc <
>>>> [email-masked]>
>>>> *Subject:* [SPAM] Re: [SPAM] 600863700 Wrong Update
>>>>
>>>>
>>>>
>>>> @Shajahan Kamal Batcha <[email-masked]>  Please share the final
>>>> status regarding this issue.
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jul 5, 2020 at 9:59 AM Anas nazzal <[email-masked]> wrote:
>>>>
>>>> Dear Team,
>>>>
>>>>
>>>>
>>>> Kindly do the needful and arrange an urgent delivery to the customer as
>>>> she called again to follow up.
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> Anas Nazzal
>>>>
>>>>
>>>>
>>>> On Thu, Jun 25, 2020 at 11:28 AM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Naib,
>>>>
>>>>
>>>>
>>>> I have informed to Jabbar go to check directly with the customer. Let
>>>> us keep you posted.
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Naib Khan [mailto:[email-masked]]
>>>> *Sent:* Thursday, June 25, 2020 12:22 PM
>>>> *To:* Shajahan Kamal Batcha <[email-masked]>; Maynard Manuyag <
>>>> [email-masked]>; customer care <[email-masked]>;
>>>> lastmile <[email-masked]>; Returns.fc <[email-masked]
>>>> >
>>>> *Subject:* [SPAM] 600863700 Wrong Update
>>>>
>>>>
>>>>
>>>> Hi Shajahan,
>>>>
>>>>
>>>>
>>>> Please investigate the customer did not receive the shipment delivered
>>>> mark by Jabbar.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards.
>>>>
>>>> Naib
>>>>
>>>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> --
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>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CADpSfACMDDJYEwaorDj5SMtAj10ruxSnjkNspPmFuHstq1dXvA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>