Subject: Re: [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update
From: Naib Khan <[email-masked]>
To: Yaseen Shaqra <[email-masked]>
Cc: Radwa Ali <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Mary Anne Agapito <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, Mostafa saad <[email-masked]>, Anas nazzal <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Thu, 9 Jul 2020 16:02:19 +0400
List-Id: <ccteam.mumzworld.com>

@Yaseen Shaqra <[email-masked]> Thanks.

@Shajeeb Cheriyath <[email-masked]> please deduct CN from Time
express.

Regards.
Naib

On Thu, 9 Jul 2020 at 14:51, Yaseen Shaqra <[email-masked]> wrote:

> Hi Naib,
>
> Please note that the customer confirm that she wants the items
>
> we have placed a new order 600920375
>
> On Wed, Jul 8, 2020 at 4:12 PM Naib Khan <[email-masked]> wrote:
>
>> @Eugene Mugisa <[email-masked]> needs your assistance.
>>
>> @Shajahan Kamal Batcha <[email-masked]> we consider the order as
>> lost and place a new order or refund.
>>
>> @Radwa Ali <[email-masked]> please check with the customer if want
>> still the items.
>>
>> @Shajeeb Cheriyath <[email-masked]> FYI,
>>
>> Regards.
>> Naib
>>
>>
>> On Tue, 7 Jul 2020 at 10:34, <[email-masked]> wrote:
>>
>>> Hi @Naib Khan <[email-masked]>@Shajahan Kamal Batcha
>>> <[email-masked]>,
>>>
>>> Customer is following up again.
>>>
>>> Please advise what is the next step as we need to either refund or
>>> reorder?
>>>
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>> *From:* Naib Khan <[email-masked]>
>>> *Sent:* Monday, July 6, 2020 4:13 PM
>>> *To:* Mary Anne Agapito <[email-masked]>
>>> *Cc:* Shajahan Kamal Batcha <[email-masked]>; Mostafa saad <
>>> [email-masked]>; Anas nazzal <[email-masked]>; Eugene
>>> Mugisa <[email-masked]>; customer care <[email-masked]>;
>>> lastmile <[email-masked]>; Returns.fc <[email-masked]>
>>> *Subject:* Re: [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update
>>>
>>>
>>>
>>> Hi Shajahan,
>>>
>>>
>>>
>>> Please update ASAP.
>>>
>>>
>>>
>>> Regards.
>>>
>>> Naib
>>>
>>>
>>>
>>>
>>>
>>> On Sun, 5 Jul 2020 at 15:56, Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>> Hi Shajahan,
>>>
>>>
>>>
>>> As per the customer, she has no housemaid. It is only her husband and
>>> herself living in that apartment,
>>>
>>>
>>>
>>> I spoke with Jabbar and requested him to go to the place again and
>>> double-check.
>>>
>>>
>>>
>>> Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jul 5, 2020 at 3:44 PM Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>> Hi Shajahan,
>>>
>>>
>>>
>>> Thank you for the confirmation.
>>>
>>>
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jul 5, 2020 at 2:48 PM Shajahan Kamal Batcha <
>>> [email-masked]> wrote:
>>>
>>> H Mary,
>>>
>>>
>>>
>>> The order has been delivered to the customer House maid. Our driver went
>>> directly to the customer explain to her..
>>>
>>>
>>>
>>> *Shajahan K*
>>>
>>>  <http://www.timexpress.ae/>
>>>
>>>
>>>
>>>    P.O. Box : 80266
>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>    Fax : + (971) 4 255 5564
>>>
>>>    Email : [email-masked]
>>>    Web: www.timexpress.ae
>>>
>>> This email including its attachments are confidential and intended
>>> solely for the use of the individual or entity to whom they are addressed.
>>> If you have received this email in error, please delete it from your system
>>> and notify the sender immediately. If you are not the intended recipient
>>> you are notified that disclosing, copying or distributing the content of
>>> this information is strictly prohibited.
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mary Anne Agapito [mailto:[email-masked]]
>>> *Sent:* Sunday, July 05, 2020 1:41 PM
>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>> *Cc:* Mostafa saad <[email-masked]>; Anas nazzal <
>>> [email-masked]>; Eugene Mugisa <[email-masked]>; Naib Khan <
>>> [email-masked]>; customer care <[email-masked]>; lastmile <
>>> [email-masked]>; Returns.fc <[email-masked]>
>>> *Subject:* [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update
>>>
>>>
>>>
>>> Hi Shajahan,
>>>
>>>
>>>
>>> The customer keeps on calling, may we have an update on this, please?
>>>
>>>
>>>
>>> Please advise. Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jul 5, 2020 at 12:41 PM Shajahan Kamal Batcha <
>>> [email-masked]> wrote:
>>>
>>> Hi Mostafa,
>>>
>>>
>>>
>>> Let me check with final update from the driver jabbar and update you.
>>>
>>>
>>>
>>> *Shajahan K*
>>>
>>>  <http://www.timexpress.ae/>
>>>
>>>
>>>
>>>    P.O. Box : 80266
>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>    Fax : + (971) 4 255 5564
>>>
>>>    Email : [email-masked]
>>>    Web: www.timexpress.ae
>>>
>>> This email including its attachments are confidential and intended
>>> solely for the use of the individual or entity to whom they are addressed.
>>> If you have received this email in error, please delete it from your system
>>> and notify the sender immediately. If you are not the intended recipient
>>> you are notified that disclosing, copying or distributing the content of
>>> this information is strictly prohibited.
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mostafa saad [mailto:[email-masked]]
>>> *Sent:* Sunday, July 05, 2020 10:37 AM
>>> *To:* Anas nazzal <[email-masked]>
>>> *Cc:* Shajahan Kamal Batcha <[email-masked]>; Eugene Mugisa <
>>> [email-masked]>; Naib Khan <[email-masked]>; customer care <
>>> [email-masked]>; lastmile <[email-masked]>; Returns.fc <
>>> [email-masked]>
>>> *Subject:* [SPAM] Re: [SPAM] 600863700 Wrong Update
>>>
>>>
>>>
>>> @Shajahan Kamal Batcha <[email-masked]>  Please share the final
>>> status regarding this issue.
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jul 5, 2020 at 9:59 AM Anas nazzal <[email-masked]> wrote:
>>>
>>> Dear Team,
>>>
>>>
>>>
>>> Kindly do the needful and arrange an urgent delivery to the customer as
>>> she called again to follow up.
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> Anas Nazzal
>>>
>>>
>>>
>>> On Thu, Jun 25, 2020 at 11:28 AM Shajahan Kamal Batcha <
>>> [email-masked]> wrote:
>>>
>>> Hi Naib,
>>>
>>>
>>>
>>> I have informed to Jabbar go to check directly with the customer. Let us
>>> keep you posted.
>>>
>>>
>>>
>>> *Shajahan K*
>>>
>>>  <http://www.timexpress.ae/>
>>>
>>>
>>>
>>>    P.O. Box : 80266
>>>    Tel : + (971) 4 255 5563
>>>    Fax : + (971) 4 255 5564
>>>
>>>    Email : [email-masked]
>>>    Web: www.timexpress.ae
>>>
>>> This email including its attachments are confidential and intended
>>> solely for the use of the individual or entity to whom they are addressed.
>>> If you have received this email in error, please delete it from your system
>>> and notify the sender immediately. If you are not the intended recipient
>>> you are notified that disclosing, copying or distributing the content of
>>> this information is strictly prohibited.
>>>
>>>
>>>
>>>
>>>
>>> *From:* Naib Khan [mailto:[email-masked]]
>>> *Sent:* Thursday, June 25, 2020 12:22 PM
>>> *To:* Shajahan Kamal Batcha <[email-masked]>; Maynard Manuyag <
>>> [email-masked]>; customer care <[email-masked]>; lastmile
>>> <[email-masked]>; Returns.fc <[email-masked]>
>>> *Subject:* [SPAM] 600863700 Wrong Update
>>>
>>>
>>>
>>> Hi Shajahan,
>>>
>>>
>>>
>>> Please investigate the customer did not receive the shipment delivered
>>> mark by Jabbar.
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards.
>>>
>>> Naib
>>>
>>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
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