Subject: Re: Order #600884698 // Sku :PRFT-D40BU-BK // Name :NESPRESSO - Inissia D40 with Aeroccino Coffee Machine // Defective
From: Denmark A <[email-masked]>
To: Pinky Dechimo <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>, Yuri Myronov <[email-masked]>, LPO Perfetto <[email-masked]>, Perfetto Ecommerce <[email-masked]>, Nespresso <[email-masked]>, Stella Lee <[email-masked]>, Technical <[email-masked]>, Marla Joy Laurico <[email-masked]>
Date: Thu, 9 Jul 2020 14:39:06 +0400
List-Id: <ccteam.mumzworld.com>

Dear Pinky,

Please see the PO for your reference and photo attached, in regards to the
name and contact number find the attached.

 POMUMZ_DXB205037

On Thu, Jul 9, 2020 at 8:58 AM Pinky Dechimo <[email-masked]>
wrote:

> Hi! Denmark,
>
>
>
> Appreciate if you can provide us the below required details to  speed up
> the process.
>
>
>
> Requirements:
>
>    1. Customer Complete name
>    2. Complete address
>    3. Client contact number
>    4. Machine type
>    5. Machine 19 digits serial/barcode number
>    6. *Proof of purchase & PO number*
>    7. Machine technical issue
>
> Otherwise, your requests will be on hold due to insufficient information.
>
>
>
> Kindly do fill up the same requirements for future reference.
>
>
>
>
>
> Kindly do the same
>
> Thank you & Best Regards,
>
>
>
> *Pinky Dechimo* | Trade Coordinator
>
>
>
> [image:
> logosandpictos-logosandpictograms-b2c-pictograms-services-3d-whitetexte-040420141241]*Perfetto
> Trading Company L.L.C.*
>
> Emarat Atrium Bldg. - Office 207, Sheikh Zayed Road
>
> Dubai, United Arabs Emirates, P.O. Box 282445
>
> Tel: +971 4 321 0888    Mob: +971 50 955 6197
>
> 800NESPRESSO (800637773776)    www.buynespresso.com
>
>
>
>
>
> Please consider the environment before printing this email.
>
> *Disclaimer: This message and any attachments transmitted with it contain
> confidential information and are intended solely for the use of the
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>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, July 9, 2020 8:45 AM
> *To:* Pinky Dechimo <[email-masked]>; Yuri Myronov <
> [email-masked]>; LPO Perfetto <[email-masked]>; Perfetto
> Ecommerce <[email-masked]>; Nespresso <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Abdelmohsen basha <[email-masked]>
> *Subject:* Order #600884698 // Sku :PRFT-D40BU-BK // Name :NESPRESSO -
> Inissia D40 with Aeroccino Coffee Machine // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :the milk foamer is not working good is not making the milk foam
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>