Subject: Re: Extra Item received - 700244424
From: Mostafa Said <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, "Outbound.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mohit Caleb <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, Denmark A <[email-masked]>, Customer Care Team <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Thu, 9 Jul 2020 13:57:00 +0400
List-Id: <ccteam.mumzworld.com>

@Alina D'Souza <[email-masked]> Could you please collect the Extra
item?

On Thu, Jul 9, 2020 at 1:51 PM Mostafa saad <[email-masked]> wrote:

> @Mohamed Magdy <[email-masked]>  Its must be created CRA to
> proceed
>
> @Outbound.fc <[email-masked]>  Please always ask @Alina D'Souza
> <[email-masked]> to create the CRA for any Extra or Missing item to
> proceed.
>
>
>
> Regards
> Mostafa Saad
>
>
>
> On Thu, Jul 9, 2020 at 9:34 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> @mostafa what is the update her?
>>
>> On Wed, Jul 8, 2020 at 9:39 AM Mostafa Said <[email-masked]>
>> wrote:
>>
>>> Dears,
>>>
>>> After reviewing the packing footage, we packed the order normally with
>>> the required items nothing more, nothing less.
>>> and the order was packed in a very good condition.
>>> @Mostafa saad <[email-masked]> Could you please check maybe
>>> the customer received 2 packaged with the same AWB? maybe your team printed
>>> duplicate AWBs.
>>>
>>> On Wed, Jul 8, 2020 at 9:19 AM Mohit Caleb <[email-masked]> wrote:
>>>
>>>> +Mostafa Said <[email-masked]>
>>>>
>>>> Kindly investigate this & if the packer is at mistake issue a warning
>>>> letter with deduction.
>>>>
>>>> Thanks & Regards
>>>> ᐧ
>>>>
>>>> On Wed, Jul 8, 2020 at 9:12 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Denmark A <[email-masked]> ....FYI
>>>>>
>>>>> @Mohit Caleb <[email-masked]> ....Please advise how this
>>>>> happened?
>>>>>
>>>>> On Wed, Jul 8, 2020 at 9:02 AM Johannes Jade Pabeca <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Mostafa and Team,
>>>>>>
>>>>>> Pls arrange collection for extra item received ( NUTRIBULLET  item is
>>>>>> not even part of her order )
>>>>>>
>>>>>> This must be an error in labelling.
>>>>>>
>>>>>> Pls let me know how soon you can arrange so I can send an update to
>>>>>> the customer
>>>>>>
>>>>>>
>>>>>> --
>>>>>> *Johannes Jade *
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>>>
>>> --
>>>
>>>
>>
>> --
>>
>>

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