Subject: RE: Order #600794857 // Sku :AL-ALEK9266MT-35L // Name :EKO Dara Stainless Steel Sensor Waste Bin 35L // DEFECTIVE
From: "Ivy" <[email-masked]>
To: "'Abdelmohsen basha'" <[email-masked]>
Cc: "'Denmark A'" <[email-masked]>, "'Abel'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>
Date: Thu, 9 Jul 2020 12:51:17 +0400
List-Id: <ccteam.mumzworld.com>

Hi,

We have daily delivery to your warehouse. You can handover the item to our driver.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Abdelmohsen basha [mailto:[email-masked]] 
Sent: Thursday, July 9, 2020 11:50 AM
To: Ivy
Cc: Denmark A; Abel; customer care; Returns.fc; Alina D'Souza
Subject: Re: Order #600794857 // Sku :AL-ALEK9266MT-35L // Name :EKO Dara Stainless Steel Sensor Waste Bin 35L // DEFECTIVE

Dear Ivy,

When do you expect your driver will be here for pick up?

Thanks

On Thu, 9 Jul 2020 at 09:27, Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Good day!

Kindly handover the item to our driver.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, July 9, 2020 8:34 AM
To: Ivy; Abel
Cc: customer care; Returns.fc; Alina D'Souza; Abdelmohsen basha
Subject: Order #600794857 // Sku :AL-ALEK9266MT-35L // Name :EKO Dara Stainless Steel Sensor Waste Bin 35L // DEFECTIVE

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :Sensor not closing  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark