Subject: Re: 600908436_2 and 600908436_3 Wrong Update
From: Mostafa saad <[email-masked]>
To: Shajeeb C <[email-masked]>
Cc: Clearway Express <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Thu, 9 Jul 2020 10:38:52 +0400
List-Id: <ccteam.mumzworld.com>

@Shajeeb Cheriyath <[email-masked]>  Updated on the sheet please
proceed,
.

Regards
Mostafa Saad

On Thu, Jul 9, 2020 at 8:53 AM Mostafa saad <[email-masked]> wrote:

> @Clearway Express <[email-masked]>  Any update?
> Regards
> Mostafa Saad
>
>
>
> On Wed, Jul 8, 2020 at 4:56 PM Shajeeb C <[email-masked]> wrote:
>
>> Hi Mostafa,
>>
>> Please check the same and updated us to close this.
>>
>> Regards,
>> Shajeeb
>>
>>
>>
>> On Wed, Jul 8, 2020 at 4:55 PM Clearway Express <[email-masked]>
>> wrote:
>>
>>> Hi Shajeeb,
>>>
>>> Confirming with the customer as delivery associate stated that he
>>> delivered to the housemaid at the same address.if not confirmed than will
>>> reply you.
>>>
>>> regards
>>>
>>> Hashim
>>>
>>> On Wed, 8 Jul 2020 at 16:22, Shajeeb C <[email-masked]> wrote:
>>>
>>>> Hellow Hashim,
>>>>
>>>> Please share the CN for the lost order.
>>>>
>>>> @Mostafa saad <[email-masked]>
>>>>
>>>> Kindly update the same in the tracker.
>>>>
>>>> Regards,
>>>> Shajeeb
>>>>
>>>>
>>>>
>>>> On Wed, Jul 8, 2020 at 4:16 PM Naib Khan <[email-masked]> wrote:
>>>>
>>>>> @Eugene Mugisa <[email-masked]> Thanks.
>>>>>
>>>>> @Mary Anne Agapito <[email-masked]> please create new SO if
>>>>> customer still Interested.
>>>>>
>>>>> @Shajeeb Cheriyath <[email-masked]> FYI and charge courier.
>>>>>
>>>>> Regards.
>>>>> Naib
>>>>>
>>>>>
>>>>> On Wed, 8 Jul 2020 at 16:14, Eugene Mugisa <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hashim,
>>>>>>
>>>>>>
>>>>>>
>>>>>> What is the update here..
>>>>>>
>>>>>>
>>>>>>
>>>>>> + @Mostafa saad <[email-masked]> charge him
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best,
>>>>>>
>>>>>> Eugene.
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Naib Khan <[email-masked]>
>>>>>> *Sent:* Wednesday, July 8, 2020 4:48 PM
>>>>>> *To:* Clearway Express <[email-masked]>; customer care <
>>>>>> [email-masked]>; lastmile <[email-masked]>; Mary Anne
>>>>>> Agapito <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>>> Mostafa saad <[email-masked]>
>>>>>> *Subject:* Re: 600908436_2 and 600908436_3 Wrong Update
>>>>>>
>>>>>>
>>>>>>
>>>>>> @Eugene Mugisa <[email-masked]>@Mostafa saad
>>>>>> <[email-masked]>
>>>>>>
>>>>>> Please assist this the 3rd day with no reply and followup from
>>>>>> Clearway many issues they have about wrong update.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> @Clearway Express <[email-masked]> customer needs the item
>>>>>> ASAP by today if your driver lost the orders let us know.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards.
>>>>>>
>>>>>> Naib
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sun, 5 Jul 2020 at 16:21, Naib Khan <[email-masked]> wrote:
>>>>>>
>>>>>> Hi Clearway,
>>>>>>
>>>>>> please assist when it will be delivered customer following up.
>>>>>>
>>>>>> please share your feedback.
>>>>>>
>>>>>>
>>>>>>
>>>>>>    - Comments: MARKED DELIVERED BUT NOT RECEIVED
>>>>>>
>>>>>>
>>>>>> customer just got a message to rate the delivery but nothing has been
>>>>>> delivered, no phone call either
>>>>>>
>>>>>> PLS PUSH THE DELIVERY TODAY WITHOUT ANY FAIL, the customer is very
>>>>>> upset
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards.
>>>>>>
>>>>>> Naib
>>>>>>
>>>>>>