Subject: RE: Order #600877278 // Sku :DBT-0040 // Name :Kidkraft - Ainsley Outdoor Swing Set / Playset // Installed incorrect
From: "Nessy" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'Arif Farooq'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "'Mohamed Magdy'" <[email-masked]>
Date: Thu, 9 Jul 2020 10:38:34 +0400
List-Id: <ccteam.mumzworld.com>

Thanks Denmark.

Expect our team anytime today. 

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Thursday, July 9, 2020 10:27 AM
To: Nessy
Cc: Arif Farooq; customer care; Returns.fc; Alina D'Souza; Abdelmohsen basha; Mohamed Magdy
Subject: Re: Order #600877278 // Sku :DBT-0040 // Name :Kidkraft - Ainsley Outdoor Swing Set / Playset // Installed incorrect

Dear Nessy, 

Thank you for your email. 

@Alina D'Souza <mailto:[email-masked]>  Please inform the customer. 

Regards, 

Den mark 

On Thu, Jul 9, 2020 at 10:20 AM Nessy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

No need to return for evaluation. Please advise the customer that our team will come for inspection.

Apologize for the inconvenience.

Thank you. 

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, July 9, 2020 10:04 AM
To: Nessy; Arif Farooq
Cc: customer care; Returns.fc; Alina D'Souza; Abdelmohsen basha
Subject: Order #600877278 // Sku :DBT-0040 // Name :Kidkraft - Ainsley Outdoor Swing Set / Playset // Installed incorrect

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :Hi. Item installed incorrectly and now Seems ready to break when child swings.  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark