Subject: Re: Missing pieces - LGSF-FN005SA - SO# 600778533
From: Mostafa Said <[email-masked]>
To: Mohammad Abdul Naser <[email-masked]>, Ashish Nair <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Radwa Ali <[email-masked]>, Simone van Geemen <[email-masked]>, Laura Thomson <[email-masked]>, Jeffin Joy <[email-masked]>, customer care <[email-masked]>, Mohit Caleb <[email-masked]>
Date: Thu, 9 Jul 2020 09:30:38 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mohammad and Ashish,

Please update us here this item was picked 3 months ago and I couldn't find
the missing parts.

On Wed, Jul 8, 2020 at 4:06 PM Mostafa Said <[email-masked]>
wrote:

> +Mohammad Abdul Naser <[email-masked]> +Ashish Nair
> <[email-masked]> Could you please check the missing parts?
>
> On Wed, Jul 8, 2020 at 3:29 PM Mohit Caleb <[email-masked]> wrote:
>
>> +Mostafa Said <[email-masked]>
>>
>> Kindly check & update on this urgently
>> ᐧ
>>
>> On Wed, Jul 8, 2020 at 3:20 PM Eugene Mugisa <[email-masked]>
>> wrote:
>>
>>> + @Mohit Caleb <[email-masked]>
>>>
>>>
>>>
>>> Best,
>>>
>>> Eugene.
>>>
>>>
>>>
>>> *From:* Radwa Ali <[email-masked]>
>>> *Sent:* Wednesday, July 8, 2020 3:16 PM
>>> *To:* 'Simone van Geemen' <[email-masked]>; 'Eugene Mugisa' <
>>> [email-masked]>
>>> *Cc:* 'Laura Thomson' <[email-masked]>; 'Jeffin Joy' <
>>> [email-masked]>; 'customer care' <[email-masked]>
>>> *Subject:* Re: Missing pieces - LGSF-FN005SA - SO# 600778533
>>>
>>>
>>>
>>> Hi @Eugene Mugisa <[email-masked]>,
>>>
>>> Please advise ?
>>>
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Jul 6, 2020 at 3:12 PM Simone van Geemen <[email-masked]>
>>> wrote:
>>>
>>> Hi Radwa,
>>>
>>>
>>>
>>> We will have to check first with the WH if they dispatched all boxes
>>> related to this order, before we escalate to the vendor.
>>>
>>>
>>>
>>> This item comes in different boxes and is mentioned on the packaging of
>>> the same sku, example images below:
>>>
>>>
>>>
>>> @'Eugene <[email-masked]> can you investigate this please for SO:
>>> 600778533?
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>>
>>>
>>> *From:* Laura Thomson <[email-masked]>
>>> *Sent:* Monday, July 6, 2020 2:46 PM
>>> *To:* Radwa Ali <[email-masked]>; Jeffin Joy <[email-masked]>;
>>> Simone van Geemen <[email-masked]>
>>> *Cc:* customer care <[email-masked]>
>>> *Subject:* RE: Missing pieces - LGSF-FN005SA - SO# 600778533
>>>
>>>
>>>
>>> +Looping @Simone van Geemen <[email-masked]> to assist on this.
>>>
>>>
>>>
>>> *From:* Radwa Ali <[email-masked]>
>>> *Sent:* Monday, July 6, 2020 2:33 PM
>>> *To:* Laura Thomson <[email-masked]>; Jeffin Joy <
>>> [email-masked]>
>>> *Cc:* customer care <[email-masked]>
>>> *Subject:* Missing pieces - LGSF-FN005SA - SO# 600778533
>>>
>>>
>>>
>>> Hi Laura and Jeffin,
>>>
>>> Please assist with this missing pieces case.
>>>
>>> This is the email the customer sent us;
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>
>> --
>>
>>
>
> --
>
>

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