Subject: Re: 600908436_2 and 600908436_3 Wrong Update
From: Mostafa saad <[email-masked]>
To: Shajeeb C <[email-masked]>
Cc: Clearway Express <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Thu, 9 Jul 2020 08:53:49 +0400
List-Id: <ccteam.mumzworld.com>

@Clearway Express <[email-masked]>  Any update?
Regards
Mostafa Saad

On Wed, Jul 8, 2020 at 4:56 PM Shajeeb C <[email-masked]> wrote:

> Hi Mostafa,
>
> Please check the same and updated us to close this.
>
> Regards,
> Shajeeb
>
>
>
> On Wed, Jul 8, 2020 at 4:55 PM Clearway Express <[email-masked]>
> wrote:
>
>> Hi Shajeeb,
>>
>> Confirming with the customer as delivery associate stated that he
>> delivered to the housemaid at the same address.if not confirmed than will
>> reply you.
>>
>> regards
>>
>> Hashim
>>
>> On Wed, 8 Jul 2020 at 16:22, Shajeeb C <[email-masked]> wrote:
>>
>>> Hellow Hashim,
>>>
>>> Please share the CN for the lost order.
>>>
>>> @Mostafa saad <[email-masked]>
>>>
>>> Kindly update the same in the tracker.
>>>
>>> Regards,
>>> Shajeeb
>>>
>>>
>>>
>>> On Wed, Jul 8, 2020 at 4:16 PM Naib Khan <[email-masked]> wrote:
>>>
>>>> @Eugene Mugisa <[email-masked]> Thanks.
>>>>
>>>> @Mary Anne Agapito <[email-masked]> please create new SO if
>>>> customer still Interested.
>>>>
>>>> @Shajeeb Cheriyath <[email-masked]> FYI and charge courier.
>>>>
>>>> Regards.
>>>> Naib
>>>>
>>>>
>>>> On Wed, 8 Jul 2020 at 16:14, Eugene Mugisa <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hashim,
>>>>>
>>>>>
>>>>>
>>>>> What is the update here..
>>>>>
>>>>>
>>>>>
>>>>> + @Mostafa saad <[email-masked]> charge him
>>>>>
>>>>>
>>>>>
>>>>> Best,
>>>>>
>>>>> Eugene.
>>>>>
>>>>>
>>>>>
>>>>> *From:* Naib Khan <[email-masked]>
>>>>> *Sent:* Wednesday, July 8, 2020 4:48 PM
>>>>> *To:* Clearway Express <[email-masked]>; customer care <
>>>>> [email-masked]>; lastmile <[email-masked]>; Mary Anne
>>>>> Agapito <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>> Mostafa saad <[email-masked]>
>>>>> *Subject:* Re: 600908436_2 and 600908436_3 Wrong Update
>>>>>
>>>>>
>>>>>
>>>>> @Eugene Mugisa <[email-masked]>@Mostafa saad
>>>>> <[email-masked]>
>>>>>
>>>>> Please assist this the 3rd day with no reply and followup from
>>>>> Clearway many issues they have about wrong update.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> @Clearway Express <[email-masked]> customer needs the item
>>>>> ASAP by today if your driver lost the orders let us know.
>>>>>
>>>>>
>>>>>
>>>>> Regards.
>>>>>
>>>>> Naib
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Sun, 5 Jul 2020 at 16:21, Naib Khan <[email-masked]> wrote:
>>>>>
>>>>> Hi Clearway,
>>>>>
>>>>> please assist when it will be delivered customer following up.
>>>>>
>>>>> please share your feedback.
>>>>>
>>>>>
>>>>>
>>>>>    - Comments: MARKED DELIVERED BUT NOT RECEIVED
>>>>>
>>>>>
>>>>> customer just got a message to rate the delivery but nothing has been
>>>>> delivered, no phone call either
>>>>>
>>>>> PLS PUSH THE DELIVERY TODAY WITHOUT ANY FAIL, the customer is very
>>>>> upset
>>>>>
>>>>>
>>>>>
>>>>> Regards.
>>>>>
>>>>> Naib
>>>>>
>>>>>