Subject: Re: 600906048 - Sunshine Nutrition Cool Gummies Vegan Multivitamins-2
From: Michaela Manibo <[email-masked]>
To: Kiran jit kaur <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Jaymar Tolentino <[email-masked]>, [email-masked], [email-masked]
Date: Thu, 9 Jul 2020 08:46:49 +0400
List-Id: <ccteam.mumzworld.com>

Thank you Kiran,

This customer ordered 2 qtys of this item on this order and was expecting 4
in total. She only got two.

NP-105438
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=788928>

Sunshine Nutrition Cool Gummies Vegan Multivitamins-2

Thanks

On Wed, Jul 8, 2020 at 11:02 AM Kiran jit kaur <[email-masked]> wrote:

> Dear Michaela,
>
>
>
> Have spoken to vendor and he is ready to give one FOC  to make close this
> issue .
>
>
>
>
>
>
>
> *Kind Regards,*
>
>
>
> *Kiran Jit Kaur*
>
> Category Lead- Consumable
>
> T: 04 245 1328 / M: 050 284 1584
>
> E: [email-masked] <[email-masked]>*
>
>
>
> A:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> *From:* Michaela Manibo <[email-masked]>
> *Sent:* Wednesday, July 8, 2020 10:25 AM
> *To:* Muhammad Habib <[email-masked]>
> *Cc:* Kiran jit kaur <[email-masked]>; customer care <
> [email-masked]>; Outbound.fc <[email-masked]>; Jaymar
> Tolentino <[email-masked]>; [email-masked]; [email-masked]
> *Subject:* Re: 600906048 - Sunshine Nutrition Cool Gummies Vegan
> Multivitamins-2
>
>
>
>
> Team,
>
> It was initially showing 2 during the time the customer ordered.
>
> @Kiran jit kaur <[email-masked]> can you help confirm the offer
> please as the customer has been insisting on this offer. Order was placed
> June 25
>
>
> NP-105438
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=788928>
>
>
> Sunshine Nutrition Cool Gummies Vegan Multivitamins-*2*
>
>
>
>
> Thanks
>
>
>
> On Tue, Jul 7, 2020 at 5:23 PM Muhammad Habib <[email-masked]>
> wrote:
>
> Dear Michaela,/
>
> NS description is not showing a 2 pcs bundle.
>
>
>
>
>
> On Tue, Jul 7, 2020 at 2:55 PM Michaela Manibo <
> [email-masked]> wrote:
>
> Team,
>
> Please check the offer as the customer is insisting she should have
> received 2 bottles for it.  As per the warehouse , it should only be 1.
> However, per customer , they used to order this and for this price two
> bottles come.
>
>
> NP-105438
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=788928>
>
>
> Sunshine Nutrition Cool Gummies Vegan Multivitamins-2
>
>
>
>
> https://www.mumzworld.com/en/sunshine-nutrition-cool-gummies-vegan-multivitamins
> *-2*
> <https://www.mumzworld.com/en/sunshine-nutrition-cool-gummies-vegan-multivitamins-2>
>
> Please advise.
>
> Thanks
>
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> .
>
>
>
>
> --
>
>
>
>
>
> Thanks & regards,
>
>
>
>
>
>