Subject: RE: Product Inquiry - 200285360_1// SKU: KSA-FAMC-16-1017-A6
From: <[email-masked]>
To: "'Mumzworld Catalogue'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Anish Thomas Marattukalam'" <[email-masked]>, "'Fctoysecom'" <[email-masked]>
Date: Wed, 8 Jul 2020 18:12:44 +0300
List-Id: <ccteam.mumzworld.com>

Dear Michelle,

Good day, kindly update the description of below items as follow.

MUMZWORLD SKU

Brand Name

Vendor SKU

Product Barcode

Product Name (En)

KSA-FAMC-10-1235048

Family center

10-1235048

6464650681240

1:36 DIE CAST CAR DOOR OPEN WITH LIGHT ASSTD 10-1235048

KSA-FAMC-10-1508794

Family Center

10-1508794

1508794201904 

1:32 DIE CAST CAR OPEN DOOR  ASSTD COLOR 10-66-1111FCZ

KSA-FAMC-32-1060638

Basmah

32-1060638

1060638201902 

FASHION DOLL ASSTD-32-1060638

KSA-FAMC-32-1066076

Basmah

32-1066076

1066076201900 

FASHION DOLL ASTD -32-1066076

KSA-FAMC-32-1066076-Multicolor

Basmah

32-1066076-Multicolor

1066076201900

FASHION DOLL 11 INCH ASTD 32-1066076

KSA-FAMC-10-1586708

family center

10-1586708

1586708201905

1:48 DIE CAST CAR TRANSFORMER 96 PCS 10-1586708

KSA-FAMC-10-881243-Cream

FCZ

10-881243-Cream

1586686201904 

DIE CAR 1:36 OPEN DOOR 10-1586686

KSA-FAMC-10-881243-Yellow

FCZ

10-881243-Yellow

1586686201904 

DIE CAR 1:36 OPEN DOOR 10-1586686

KSA-FAMC-10-881243-Red

FCZ

10-881243-Red

1586686201904 

DIE CAR 1:36 OPEN DOOR 10-1586686

KSA-FAMC-10-881243-Blue

FCZ

10-881243-Blue

1586686201904 

DIE CAR 1:36 OPEN DOOR 10-1586686

KSA-FAMC-16-1017-A6

Family Center

16-1017-A6

1702581101761 

WATER GUN  16-1017-A6

KSA-FAMC-38-8053

Body Builder

38-8053

6950682569460

BODY BUILDER SPORT DUMBELL CHROME BAR 1PCS 33 CM -38-8053

KSA-FAMC-38-8119

Body Builder

38-8119

6950422569194

BODY BUILDER SPORT POWER TWISTER 30KG 1PCS

 

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

 

From: Michelle Alvarez (Mumzworld Catalogue) <[email-masked]> 
Sent: Wednesday, July 8, 2020 12:54 PM
Cc: customer care <[email-masked]>; Anish Thomas Marattukalam <[email-masked]>; Fctoysecom <[email-masked]>; Fctoysales <[email-masked]>; Familycenter <[email-masked]>
Subject: Re: Product Inquiry - 200285360_1// SKU: KSA-FAMC-16-1017-A6

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Michelle Alvarez (Mumzworld.com) 

Jul 8, 2020, 1:53 PM GMT+4 

Hi Team

Apologies for the delay description has been updated.

https://saudi.mumzworld.com/sa-en/family-center-6pcs-water-gun-stand-6pcs

Best Regards

  <https://secure.gravatar.com/avatar/a93a64d374c30ba8eb282012bcfef027?size=40&default=https://assets.zendesk.com/images/2016/default-avatar-80.png&r=g> 

Mary Anne Agapito (Mumzworld.com) 

May 29, 2020, 10:51 PM GMT+4 

Hi William,

Thank you for the confirmation.

@Catalogue Data - kindly update the information we have as per the vendor.

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p: +971 (0)4 4339455 │ e: [email-masked] <mailto:[email-masked]>  │ w: www.mumzworld.com <http://www.mumzworld.com>  (http://www.mumzworld.com/)
a: Office B407-408, 4th Floor, Building 4, D3, Dubai Design District, PO Box 500245, Dubai, UAE

On Thu, May 28, 2020 at 8:33 AM <[email-masked] <mailto:[email-masked]> > wrote:

Dear Mary Anne,

Good day, kindly update the description and remove the 6pcs.

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

From: Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >
Sent: Wednesday, May 27, 2020 3:00 PM
To: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> 
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Anish Thomas Marattukalam <[email-masked] <mailto:[email-masked]> >
Subject: Product Inquiry - 200285360_1// SKU: KSA-FAMC-16-1017-A6

Hi Team,

Is the above- mentioned item consists of 6 pcs as it showing on the website?

Please advise as the customer only received one and it's quite confusing based on the price.

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p: +971 (0)4 4339455 │ e: [email-masked] <mailto:[email-masked]>  │ w: www.mumzworld.com <http://www.mumzworld.com>  (http://www.mumzworld.com/)
a: Office B407-408, 4th Floor, Building 4, D3, Dubai Design District, PO Box 500245, Dubai, UAE

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