Subject: Re: 600908436_2 and 600908436_3 Wrong Update
From: Shajeeb C <[email-masked]>
To: Clearway Express <[email-masked]>, Mostafa saad <[email-masked]>
Cc: Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Wed, 8 Jul 2020 16:56:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Please check the same and updated us to close this.

Regards,
Shajeeb

On Wed, Jul 8, 2020 at 4:55 PM Clearway Express <[email-masked]>
wrote:

> Hi Shajeeb,
>
> Confirming with the customer as delivery associate stated that he
> delivered to the housemaid at the same address.if not confirmed than will
> reply you.
>
> regards
>
> Hashim
>
> On Wed, 8 Jul 2020 at 16:22, Shajeeb C <[email-masked]> wrote:
>
>> Hellow Hashim,
>>
>> Please share the CN for the lost order.
>>
>> @Mostafa saad <[email-masked]>
>>
>> Kindly update the same in the tracker.
>>
>> Regards,
>> Shajeeb
>>
>>
>>
>> On Wed, Jul 8, 2020 at 4:16 PM Naib Khan <[email-masked]> wrote:
>>
>>> @Eugene Mugisa <[email-masked]> Thanks.
>>>
>>> @Mary Anne Agapito <[email-masked]> please create new SO if
>>> customer still Interested.
>>>
>>> @Shajeeb Cheriyath <[email-masked]> FYI and charge courier.
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Wed, 8 Jul 2020 at 16:14, Eugene Mugisa <[email-masked]> wrote:
>>>
>>>> Hashim,
>>>>
>>>>
>>>>
>>>> What is the update here..
>>>>
>>>>
>>>>
>>>> + @Mostafa saad <[email-masked]> charge him
>>>>
>>>>
>>>>
>>>> Best,
>>>>
>>>> Eugene.
>>>>
>>>>
>>>>
>>>> *From:* Naib Khan <[email-masked]>
>>>> *Sent:* Wednesday, July 8, 2020 4:48 PM
>>>> *To:* Clearway Express <[email-masked]>; customer care <
>>>> [email-masked]>; lastmile <[email-masked]>; Mary Anne
>>>> Agapito <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Mostafa saad <[email-masked]>
>>>> *Subject:* Re: 600908436_2 and 600908436_3 Wrong Update
>>>>
>>>>
>>>>
>>>> @Eugene Mugisa <[email-masked]>@Mostafa saad
>>>> <[email-masked]>
>>>>
>>>> Please assist this the 3rd day with no reply and followup from Clearway
>>>> many issues they have about wrong update.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> @Clearway Express <[email-masked]> customer needs the item
>>>> ASAP by today if your driver lost the orders let us know.
>>>>
>>>>
>>>>
>>>> Regards.
>>>>
>>>> Naib
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, 5 Jul 2020 at 16:21, Naib Khan <[email-masked]> wrote:
>>>>
>>>> Hi Clearway,
>>>>
>>>> please assist when it will be delivered customer following up.
>>>>
>>>> please share your feedback.
>>>>
>>>>
>>>>
>>>>    - Comments: MARKED DELIVERED BUT NOT RECEIVED
>>>>
>>>>
>>>> customer just got a message to rate the delivery but nothing has been
>>>> delivered, no phone call either
>>>>
>>>> PLS PUSH THE DELIVERY TODAY WITHOUT ANY FAIL, the customer is very upset
>>>>
>>>>
>>>>
>>>> Regards.
>>>>
>>>> Naib
>>>>
>>>>