Subject: Re: 600908436_2 and 600908436_3 Wrong Update
From: Clearway Express <[email-masked]>
To: Shajeeb C <[email-masked]>
Cc: Naib Khan <[email-masked]>, Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Wed, 8 Jul 2020 16:54:55 +0400
List-Id: <ccteam.mumzworld.com>

Hi Shajeeb,

Confirming with the customer as delivery associate stated that he
delivered to the housemaid at the same address.if not confirmed than will
reply you.

regards

Hashim

On Wed, 8 Jul 2020 at 16:22, Shajeeb C <[email-masked]> wrote:

> Hellow Hashim,
>
> Please share the CN for the lost order.
>
> @Mostafa saad <[email-masked]>
>
> Kindly update the same in the tracker.
>
> Regards,
> Shajeeb
>
>
>
> On Wed, Jul 8, 2020 at 4:16 PM Naib Khan <[email-masked]> wrote:
>
>> @Eugene Mugisa <[email-masked]> Thanks.
>>
>> @Mary Anne Agapito <[email-masked]> please create new SO if
>> customer still Interested.
>>
>> @Shajeeb Cheriyath <[email-masked]> FYI and charge courier.
>>
>> Regards.
>> Naib
>>
>>
>> On Wed, 8 Jul 2020 at 16:14, Eugene Mugisa <[email-masked]> wrote:
>>
>>> Hashim,
>>>
>>>
>>>
>>> What is the update here..
>>>
>>>
>>>
>>> + @Mostafa saad <[email-masked]> charge him
>>>
>>>
>>>
>>> Best,
>>>
>>> Eugene.
>>>
>>>
>>>
>>> *From:* Naib Khan <[email-masked]>
>>> *Sent:* Wednesday, July 8, 2020 4:48 PM
>>> *To:* Clearway Express <[email-masked]>; customer care <
>>> [email-masked]>; lastmile <[email-masked]>; Mary Anne
>>> Agapito <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>> Mostafa saad <[email-masked]>
>>> *Subject:* Re: 600908436_2 and 600908436_3 Wrong Update
>>>
>>>
>>>
>>> @Eugene Mugisa <[email-masked]>@Mostafa saad
>>> <[email-masked]>
>>>
>>> Please assist this the 3rd day with no reply and followup from Clearway
>>> many issues they have about wrong update.
>>>
>>>
>>>
>>>
>>>
>>> @Clearway Express <[email-masked]> customer needs the item
>>> ASAP by today if your driver lost the orders let us know.
>>>
>>>
>>>
>>> Regards.
>>>
>>> Naib
>>>
>>>
>>>
>>>
>>>
>>> On Sun, 5 Jul 2020 at 16:21, Naib Khan <[email-masked]> wrote:
>>>
>>> Hi Clearway,
>>>
>>> please assist when it will be delivered customer following up.
>>>
>>> please share your feedback.
>>>
>>>
>>>
>>>    - Comments: MARKED DELIVERED BUT NOT RECEIVED
>>>
>>>
>>> customer just got a message to rate the delivery but nothing has been
>>> delivered, no phone call either
>>>
>>> PLS PUSH THE DELIVERY TODAY WITHOUT ANY FAIL, the customer is very upset
>>>
>>>
>>>
>>> Regards.
>>>
>>> Naib
>>>
>>>