Subject: Re: Missing Item on the order - ENE-4059108EU || 600782079 << Reference ID: 60446035 >>
From: Amani Bani Odeh <[email-masked]>
To: Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, "Outbound.fc" <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>, Michaela Manibo <[email-masked]>, Ronald Gaviola <[email-masked]>, "ae.mumzworld" <[email-masked]>
Date: Wed, 8 Jul 2020 15:20:07 +0300
List-Id: <ccteam.mumzworld.com>

Dears,

Please check k DHL confirm the delivery the item ENE-4059108EU is missing ,
Please confirm to proceed with GC for the customer .

Thanks,
Amani

On Tue, Jul 7, 2020 at 4:33 PM <[email-masked]> wrote:

> Dear Amani,
>
> Please note all 3pc was delivered to customer, attached POD.
>
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
> *Milind for Khalid*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked],
> [email-masked], [email-masked], [email-masked],
> [email-masked], [email-masked]
> >> Subject: Re: Missing Item on the order - ENE-4059108EU || 600782079
> >> Sent: Mon, 06 Jul 2020 16:39:14 UTC+03:00
> >>
> >>
> Dears,
>
> >>
> Reminder .
>
> >>
> Thanks,
> Amani
>
>
> >>
> On Sun, Jul 5, 2020 at 4:03 PM Amani Bani Odeh <[email-masked]>
> wrote:
> >>
>
>> Dears,
>>
>> >>
>> Kind reminder.
>>
>> >>
>> Thanks,
>> Amani
>>
>> >>
>> On Sun, Jul 5, 2020 at 7:48 AM Ronald Gaviola <[email-masked]>
>> wrote:
>> >>
>>
>>> +ae.mumzworld <[email-masked]>
>>> >>
>>>
>>> >>
>>> Please advise here. The customer has received two packages only.
>>>
>>> >>
>>> AWB *4891312440*
>>>
>>> >>
>>>
>>> >>
>>>
>>> >>
>>>
>>> >>
>>> Regards,
>>> Ronald
>>>
>>> >>
>>>
>>> >>
>>> On Sat, Jul 4, 2020 at 10:54 PM Amani Bani Odeh <[email-masked]>
>>> wrote:
>>> >>
>>>
>>>> Hi Mohit,
>>>>
>>>> >>
>>>> The customer only received 2 packages upon the delivery
>>>>
>>>> >>
>>>> @Ronald Gaviola <[email-masked]> Please check and advise
>>>> urgently.
>>>> >>
>>>>
>>>> >>
>>>> Thanks,
>>>> Amani
>>>>
>>>> >>
>>>> On Sat, Jun 6, 2020 at 8:49 PM Mohit Caleb <[email-masked]> wrote:
>>>> >>
>>>>
>>>>> Hello Amani,
>>>>> >>
>>>>> >> This order was packed into 4 Packages can we please check with the
>>>>> customer how many packages were received by the customer.
>>>>> >>
>>>>> >> @Ronald Gaviola <[email-masked]> - Could you please check
>>>>> how many packages were shipped from our end.
>>>>> >>
>>>>> ᐧ
>>>>>
>>>>> >>
>>>>> On Thu, Jun 4, 2020 at 6:35 PM Amani Bani Odeh <[email-masked]>
>>>>> wrote:
>>>>> >>
>>>>>
>>>>>> Dears,
>>>>>>
>>>>>> >>
>>>>>> Kind reminder.
>>>>>>
>>>>>> >>
>>>>>> Thanks,
>>>>>> Amani
>>>>>>
>>>>>> >>
>>>>>> On Thu, Jun 4, 2020 at 8:41 AM Amani Bani Odeh <[email-masked]>
>>>>>> wrote:
>>>>>> >>
>>>>>>
>>>>>>> Dears.
>>>>>>>
>>>>>>> >>
>>>>>>> Other item were missing as well, the card wasn't included, Please
>>>>>>> advise within the day
>>>>>>> SKU# DRP-DR10071
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=907598>
>>>>>>>
>>>>>>> >>
>>>>>>> @Ekta Jesswani <[email-masked]> the customer need and update
>>>>>>> today , please advise if we can place new order for these 2 items .
>>>>>>> >>
>>>>>>>
>>>>>>> >>
>>>>>>> [[:removedImage(image.png):]]
>>>>>>> >>
>>>>>>>
>>>>>>> >>
>>>>>>> Thanks,
>>>>>>> Amani
>>>>>>>
>>>>>>> >>
>>>>>>>
>>>>>>> >>
>>>>>>> On Thu, Jun 4, 2020 at 8:07 AM Amani Bani Odeh <[email-masked]>
>>>>>>> wrote:
>>>>>>> >>
>>>>>>>
>>>>>>>> Dears,
>>>>>>>>
>>>>>>>> >>
>>>>>>>> The customer is following up please update asap .
>>>>>>>>
>>>>>>>> >>
>>>>>>>> Thanks,
>>>>>>>> Amani
>>>>>>>>
>>>>>>>> >>
>>>>>>>> On Wed, May 27, 2020 at 9:33 AM Michaela Manibo <
>>>>>>>> [email-masked]> wrote:
>>>>>>>> >>
>>>>>>>>
>>>>>>>>> Team,
>>>>>>>>> >>
>>>>>>>>> >> Any update on this please?  Has this been packed?  This was
>>>>>>>>> never received by the customer/
>>>>>>>>> >>
>>>>>>>>> >> Thanks
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>> On Thu, May 14, 2020 at 9:40 PM Michaela Manibo <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>> >>
>>>>>>>>>
>>>>>>>>>> Team,
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>> Please check as customer did not get the item - . Please check
>>>>>>>>>> and advise. Thanks
>>>>>>>>>>
>>>>>>>>>> >> ENE-4059108EU
>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=471624>
>>>>>>>>>> >> GUND - My Magical Light & Sound Unicorn
>>>>>>>>>> >>
>>>>>>>>>> >>
>>>>>>>>>> >>
>>>>>>>>>> >>
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>>
>>>>>>>>>
>>>>>
>>>>> >>
>>>>> --
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>
>
>