Subject: Re: Missing pieces - LGSF-FN005SA - SO# 600778533
From: Mohit Caleb <[email-masked]>
To: Eugene Mugisa <[email-masked]>, Mostafa Said <[email-masked]>
Cc: Radwa Ali <[email-masked]>, Simone van Geemen <[email-masked]>, Laura Thomson <[email-masked]>, Jeffin Joy <[email-masked]>, customer care <[email-masked]>
Date: Wed, 8 Jul 2020 15:28:42 +0400
List-Id: <ccteam.mumzworld.com>

+Mostafa Said <[email-masked]>

Kindly check & update on this urgently
ᐧ

On Wed, Jul 8, 2020 at 3:20 PM Eugene Mugisa <[email-masked]> wrote:

> + @Mohit Caleb <[email-masked]>
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Radwa Ali <[email-masked]>
> *Sent:* Wednesday, July 8, 2020 3:16 PM
> *To:* 'Simone van Geemen' <[email-masked]>; 'Eugene Mugisa' <
> [email-masked]>
> *Cc:* 'Laura Thomson' <[email-masked]>; 'Jeffin Joy' <
> [email-masked]>; 'customer care' <[email-masked]>
> *Subject:* Re: Missing pieces - LGSF-FN005SA - SO# 600778533
>
>
>
> Hi @Eugene Mugisa <[email-masked]>,
>
> Please advise ?
>
>
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
>
>
> On Mon, Jul 6, 2020 at 3:12 PM Simone van Geemen <[email-masked]>
> wrote:
>
> Hi Radwa,
>
>
>
> We will have to check first with the WH if they dispatched all boxes
> related to this order, before we escalate to the vendor.
>
>
>
> This item comes in different boxes and is mentioned on the packaging of
> the same sku, example images below:
>
>
>
> @'Eugene <[email-masked]> can you investigate this please for SO:
> 600778533?
>
>
>
> Thanks,
>
>
>
>
>
> *From:* Laura Thomson <[email-masked]>
> *Sent:* Monday, July 6, 2020 2:46 PM
> *To:* Radwa Ali <[email-masked]>; Jeffin Joy <[email-masked]>;
> Simone van Geemen <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* RE: Missing pieces - LGSF-FN005SA - SO# 600778533
>
>
>
> +Looping @Simone van Geemen <[email-masked]> to assist on this.
>
>
>
> *From:* Radwa Ali <[email-masked]>
> *Sent:* Monday, July 6, 2020 2:33 PM
> *To:* Laura Thomson <[email-masked]>; Jeffin Joy <
> [email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Missing pieces - LGSF-FN005SA - SO# 600778533
>
>
>
> Hi Laura and Jeffin,
>
> Please assist with this missing pieces case.
>
> This is the email the customer sent us;
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>

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