Subject: Re: Collection ASAP - Order No. 600912602 / CRA_AR_RE13148
From: Mostafa saad <[email-masked]>
To: Michaela Manibo <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, "Returns.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Alina D'Souza" <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Taqwa Ali <[email-masked]>
Date: Wed, 8 Jul 2020 15:23:59 +0400
List-Id: <ccteam.mumzworld.com>

Hello Michaela

The driver on the way now to collect the item

Regards
Mostafa Saad

On Wed, Jul 8, 2020 at 2:56 PM Michaela Manibo <
[email-masked]> wrote:

>
> Team,
>
> Customer again followed up the collection. She is so mad about this delay.
> Please assist ASAP
>
> Thanks
>
>
> On Wed, Jul 8, 2020 at 8:46 AM Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Team,
>>
>> The customer called again and is furious about the delay.
>>
>> Please ensure the collection is done TODAY without fail.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Tue, 7 Jul 2020 at 15:49, Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Mostafa
>>>
>>> CM is following up , Please arrange collection.
>>>
>>> Regards
>>> Taqwa
>>>
>>> On Tue, Jul 7, 2020 at 10:30 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> Noted, will do.
>>>> Regards
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>> On Tue, Jul 7, 2020 at 10:27 AM <[email-masked]> wrote:
>>>>
>>>>> Hi @Mostafa saad <[email-masked]>,
>>>>>
>>>>> Please arrange pick up with trumax for today.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Radwa Ali*
>>>>> Customer Care Representative
>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>> w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Hyacinth Joyce <[email-masked]>
>>>>> *Sent:* Monday, July 6, 2020 2:48 PM
>>>>> *To:* Returns.fc <[email-masked]>; lastmile <
>>>>> [email-masked]>; Mostafa saad <[email-masked]>;
>>>>> Eugene Mugisa <[email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Alina D'Souza <
>>>>> [email-masked]>
>>>>> *Subject:* Collection ASAP - Order No. 600912602 / CRA_AR_RE13148
>>>>>
>>>>>
>>>>>
>>>>> Hi team,
>>>>>
>>>>>
>>>>>
>>>>> The customer called and requested for a collection Tomorrow.
>>>>>
>>>>>
>>>>>
>>>>> Please assist.
>>>>>
>>>>>
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>>
>>>>> Customer Care Representative
>>>>>
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>