Subject: Re: Order # 600826528 // PRFT-F111-ME-WH-NE // NESPRESSO - Lattisima One White Coffee Machine // Defective
From: Denmark A <[email-masked]>
To: Pinky Dechimo <[email-masked]>
Cc: Yuri Myronov <[email-masked]>, LPO Perfetto <[email-masked]>, Perfetto Ecommerce <[email-masked]>, Nespresso <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Michael Rolle <[email-masked]>, Samran Iftikhar <[email-masked]>, Kenneth Nwaso <[email-masked]>, Stella Lee <[email-masked]>, Technical <[email-masked]>, Anjaneya Chandragiri <[email-masked]>, Dispatcher
Date: Wed, 8 Jul 2020 11:27:44 +0400
List-Id: <ccteam.mumzworld.com>

Dear Pinky,

Our driver will today thank you.

Regards,
Den mark

On Mon, Jul 6, 2020 at 2:30 PM Pinky Dechimo <[email-masked]>
wrote:

> HI! Denmark,
>
>
>
> Please be informed that the machine was received yesterday and already
> been checked and repaired.
>
>
>
> Kindly advise your Team to collect the repaired machine.
>
>
>
>
>
>
>
>
>
> Thank you & Best Regards,
>
>
>
> *Pinky Dechimo* | Trade Coordinator
>
>
>
> [image:
> logosandpictos-logosandpictograms-b2c-pictograms-services-3d-whitetexte-040420141241]*Perfetto
> Trading Company L.L.C.*
>
> Emarat Atrium Bldg. - Office 207, Sheikh Zayed Road
>
> Dubai, United Arabs Emirates, P.O. Box 282445
>
> Tel: +971 4 321 0888    Mob: +971 50 955 6197
>
> 800NESPRESSO (800637773776)    www.buynespresso.com
>
>
>
>
>
> Please consider the environment before printing this email.
>
> *Disclaimer: This message and any attachments transmitted with it contain
> confidential information and are intended solely for the use of the
> recipient and may be legally privileged information. If you are not the
> named addressee you should not disseminate, distribute or copy this e-mail
> or its attachments. Please notify the sender immediately by e-mail if you
> have received this message by mistake and permanently delete it from your
> system. No employee or agent is authorized to conclude any binding
> agreement on behalf of Perfetto Trading Co. LLC with another party by email
> without express written confirmation in hard copy. E-mail transmission
> cannot be guaranteed to be secure or error-free as information could be
> intercepted, corrupted, lost, destroyed, arrive late or incomplete. The
> recipient should check this email and any attachments for the presence of
> viruses. The sender therefore does not accept liability for any errors or
> omissions in the contents of this message or for any damage caused by any
> virus/worms transmitted by this email. If verification is required,
> please request a hard-copy version.*
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, July 2, 2020 12:01 PM
> *To:* Pinky Dechimo <[email-masked]>
> *Cc:* Yuri Myronov <[email-masked]>; LPO Perfetto <
> [email-masked]>; Perfetto Ecommerce <[email-masked]>;
> Nespresso <[email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
> Mark Anthony Laraga <[email-masked]>; Michael Rolle <
> [email-masked]>; Samran Iftikhar <[email-masked]>;
> Kenneth Nwaso <[email-masked]>; Stella Lee <
> [email-masked]>; Technical <[email-masked]>; Anjaneya
> Chandragiri <[email-masked]>; Dispatcher Perfetto <
> [email-masked]>
> *Subject:* Re: Order # 600826528 // PRFT-F111-ME-WH-NE // NESPRESSO -
> Lattisima One White Coffee Machine // Defective
>
>
>
> Dear Pinky,
>
>
>
> Thank you for your email,  could you please share with us your complete
> warehouse address and contact person to whom we will handed over the item.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Thu, Jul 2, 2020 at 11:58 AM Pinky Dechimo <
> [email-masked]> wrote:
>
> HI! Denmark,
>
>
>
> I check the details of machine that purchased last April 23,2020.
>
>
>
> It was communicated already to our Technical Team by Ms. Manibo and work
> order already been created.
>
>
>
> However the machine was not collected due to the advised that they will
> inform us once machine collected from the client.
>
>
>
> Just send the machine to our warehouse for proper diagnosis .
>
>
>
> Attached mail communication for your reference.
>
>
>
>
>
> Thank you & Best Regards,
>
>
>
> *Pinky Dechimo* | Trade Coordinator
>
>
>
> [image:
> logosandpictos-logosandpictograms-b2c-pictograms-services-3d-whitetexte-040420141241]*Perfetto
> Trading Company L.L.C.  *
>
> Emarat Atrium Bldg. - Office 207, Sheikh Zayed Road
>
> Dubai, United Arabs Emirates, P.O. Box 282445
>
> Tel: +971 4 321 0888    Mob: +971 50 955 6197
>
> 800NESPRESSO (800637773776)    www.buynespresso.com
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.buynespresso.com&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=HZoVd8L6qG9cHZK05qiEkHn1HRkkyCelSSUwx1kpPQo&m=mP2jrGVnyj_X397be2sZ3mGC4DU2hYlwo9xXBPaHNmk&s=FYf2poxbrGR3Ok6QFNzAER-K9gw_33BYgbPjIWQFa5w&e=>
>
>
>
>
>
> Please consider the environment before printing this email.
>
> *Disclaimer: This message and any attachments transmitted with it contain
> confidential information and are intended solely for the use of the
> recipient and may be legally privileged information. If you are not the
> named addressee you should not disseminate, distribute or copy this e-mail
> or its attachments. Please notify the sender immediately by e-mail if you
> have received this message by mistake and permanently delete it from your
> system. No employee or agent is authorized to conclude any binding
> agreement on behalf of Perfetto Trading Co. LLC with another party by email
> without express written confirmation in hard copy. E-mail transmission
> cannot be guaranteed to be secure or error-free as information could be
> intercepted, corrupted, lost, destroyed, arrive late or incomplete. The
> recipient should check this email and any attachments for the presence of
> viruses. The sender therefore does not accept liability for any errors or
> omissions in the contents of this message or for any damage caused by any
> virus/worms transmitted by this email. If verification is required,
> please request a hard-copy version.*
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, July 1, 2020 5:18 PM
> *To:* Pinky Dechimo <[email-masked]>; Yuri Myronov <
> [email-masked]>; LPO Perfetto <[email-masked]>; Perfetto
> Ecommerce <[email-masked]>; Nespresso <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Mark
> Anthony Laraga <[email-masked]>; Michael Rolle <
> [email-masked]>; Samran Iftikhar <[email-masked]>;
> Kenneth Nwaso <[email-masked]>
> *Subject:* Order # 600826528 // PRFT-F111-ME-WH-NE // NESPRESSO -
> Lattisima One White Coffee Machine // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Customer Complaint : Not working properly / Faulty
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>