Subject: Re: Extra Item received - 700244424
From: Mostafa Said <[email-masked]>
To: Mohit Caleb <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, Denmark A <[email-masked]>, Mostafa saad <[email-masked]>, Customer Care Team <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Wed, 8 Jul 2020 09:39:15 +0400
List-Id: <ccteam.mumzworld.com>

Dears,

After reviewing the packing footage, we packed the order normally with the
required items nothing more, nothing less.
and the order was packed in a very good condition.
@Mostafa saad <[email-masked]> Could you please check maybe the
customer received 2 packaged with the same AWB? maybe your team printed
duplicate AWBs.

On Wed, Jul 8, 2020 at 9:19 AM Mohit Caleb <[email-masked]> wrote:

> +Mostafa Said <[email-masked]>
>
> Kindly investigate this & if the packer is at mistake issue a warning
> letter with deduction.
>
> Thanks & Regards
> ᐧ
>
> On Wed, Jul 8, 2020 at 9:12 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> @Denmark A <[email-masked]> ....FYI
>>
>> @Mohit Caleb <[email-masked]> ....Please advise how this happened?
>>
>> On Wed, Jul 8, 2020 at 9:02 AM Johannes Jade Pabeca <
>> [email-masked]> wrote:
>>
>>> Hi Mostafa and Team,
>>>
>>> Pls arrange collection for extra item received ( NUTRIBULLET  item is
>>> not even part of her order )
>>>
>>> This must be an error in labelling.
>>>
>>> Pls let me know how soon you can arrange so I can send an update to the
>>> customer
>>>
>>>
>>> --
>>> *Johannes Jade *
>>>
>>>
>>
>>
>> --
>>
>>
>
> --
>
>

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