Subject: Re: Vat issue - Magento
From: Radwa Ali <[email-masked]>
To: Sara Ahmed <[email-masked]>
Cc: Amr Abed <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 7 Jul 2020 17:31:44 +0400
List-Id: <ccteam.mumzworld.com>

Hi Sara,
Noted.

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Tue, Jul 7, 2020 at 4:23 PM Sara Ahmed <[email-masked]> wrote:

> Hi Radwa,
>
> While creating the order please select the saudi store view after
> selecting the customer.
>
> Let us know if there are any issues.
>
>
> On Tue, 7 Jul 2020 at 14:52, Radwa Ali <[email-masked]> wrote:
>
>> The address is the default shipping address is KSA.
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> On Tue, Jul 7, 2020 at 2:17 PM Amr Abed <[email-masked]> wrote:
>>
>>> Hi Radwa,
>>>
>>> For KSA orders the VAT is applied per store view and isn't based on the
>>> address country, please make sure you are picking a Saudi Store when
>>> placing these orders
>>>
>>> Amr
>>>
>>> On Tue, 7 Jul 2020 at 14:03, Radwa Ali <[email-masked]> wrote:
>>>
>>>> Hi Sarah and Amr,
>>>> Please check this error below.
>>>> When we place an order for KSA it shows 5% vat when it should be 15%
>>>> vat.
>>>> Please solve ASAP we need to place the order as per her request.
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>
>
> --
>
> *Sara Ahmed*
>
> Head of Technology
>
> e: [email-masked] <[email-masked]> │ w: www.mumzworld.com
>
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>