Subject: Re: Vat issue - Magento
From: Sara Ahmed <[email-masked]>
To: Radwa Ali <[email-masked]>
Cc: Amr Abed <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 7 Jul 2020 16:22:51 +0400
List-Id: <ccteam.mumzworld.com>

Hi Radwa,

While creating the order please select the saudi store view after selecting
the customer.

Let us know if there are any issues.

On Tue, 7 Jul 2020 at 14:52, Radwa Ali <[email-masked]> wrote:

> The address is the default shipping address is KSA.
>
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> On Tue, Jul 7, 2020 at 2:17 PM Amr Abed <[email-masked]> wrote:
>
>> Hi Radwa,
>>
>> For KSA orders the VAT is applied per store view and isn't based on the
>> address country, please make sure you are picking a Saudi Store when
>> placing these orders
>>
>> Amr
>>
>> On Tue, 7 Jul 2020 at 14:03, Radwa Ali <[email-masked]> wrote:
>>
>>> Hi Sarah and Amr,
>>> Please check this error below.
>>> When we place an order for KSA it shows 5% vat when it should be 15% vat.
>>> Please solve ASAP we need to place the order as per her request.
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>

-- 

*Sara Ahmed*

Head of Technology

e: [email-masked] <[email-masked]> │ w: www.mumzworld.com

a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE